Customer Service Access Control

Bryan Carrasquillo

*** ******* ***.

Brockton, MA 02301

Cell: 774-***-****

********************@*******.***

OBJECTIVE:

To obtain a position that will utilize and expand upon my Security certification, training, and skills.

EDUCATION:

Grafton Career Academy North Grafton, MA 03/22/2011-Present

Protective Service Certification

• AED / CPR / First Aid Certification

• Certificate of Completion (Conflict Resolution)

• Certificate of Completion (Peer Mediation)

• Certificate of Completion (Peer Facilitation)

• Award –Student of the Month

Customer Service Certification

SKILLS:

Bi-lingual: English and Spanish

• Strong communication skills; written and verbal

• Excellent customer service / receptionist skills

• Ground control/access control

• Patrolling techniques

• Loss prevention

• Crime scene investigations

• Emergency situations / evacuation procedures

• SITREP

• Traffic control / crowd control

EXPERIENCE:

Grafton Career Academy North Grafton, MA

Security Student Intern

• Greeted people, answered and routed phone calls

• Identification checks

• Safety inspections throughout center

• Inspected life safety systems / checked for hazards

• Construction site / ground control / access control / loss prevention

Wal-Mart, Oxford, MA

Security Student Intern

• Black Friday– event security

STRENGTHS:

• Confident and professional

• Good with people, confident and dependable

• Detail oriented

Contact this candidate