Susan Fiermonte
Waterbury, CT. ***05
Please consider this letter of introduction as an expression of my interest in exploring employment opportunities with your organization. I have enclosed my resume for your review.
My experience has helped me develop strong management abilities, excellent communication skills, and self-confidence, as well as the realization of the importance of customer satisfaction and top-quality service. I am an energetic team player, as intensely loyal, detail oriented and have the ability to project effectively the image required. The experiences that I feel would benefit you the most are these:
Medical Receptionist
Medical Billing Specialist/ Collections
If my qualifications correspond to your needs, I would appreciate meeting with you to discuss how I might contribute positively to your team.
Thank you, for your time and consideration. I look forward to hearing from you.
Sincerely,
Susan Fiermonte
Susan Fiermonte
388 Beth Lane
Waterbury, Connecticut 06705
The Hospital Of Central Connecticut at Bradley Memorial Hospital ( Southington Radiology) - February 14, 2005 -- Current
Medical Billing Sopecialist /Collections
Responsible for coding, billing, charge entry and check posting for Bradley Memorial Hospital, West Street Diagnostic, and Southington Diagnostic
Knowledge of medical terminology and insurance procedures
Entering patient demographic and insurance information into the billing system.
Answer questions from patients and Insurance companies in a pleasant and a positive manner.
Identify and resolves patient billing complaints.
Posting charges and reconciling each days business
Research coding for non-standard procedures and assigns codes in accordance with nationally recognized coding guidelines and company standards.
Evaluate medical records, provider notes and dictation to determine appropriate procedure codes to assign to patient record .
Prepare and submits clean claims to various insurance companies either electronically
or by paper.
Prepare review and send patient statements
Financial arrangements for patients.
Experience working with AR and medical billing issues.
Developed organized system to decrease timely filing write-offs
Insurance eligibility verification and obtaining prior authorizations for Ct Scans, MRI’S, Bone Density, Ultra Sounds and Nuclear Studies.
Medical billing and collections experience with major medical insurance providers, Medicare Medicaid.
Following -up on claim status through appeals rebilling, recalculations or claims adjudications
Knowledge of CPT, ICD 9 codes and modifiers
Susan Fiermonte
388 Beth Lane
Waterbury, Connecticut 06705
Tribury Orthopedics: Dr. Glenn Taylor & Dr. William Flynn - March 2, 1998 -June 14, 2004
Medical Receptionist/Scheduler
Greet patients, visitors, and others in courteous manner, determine reason for visit and direct them to the appropriate person or area.
Scheduling appointments at appropriate intervals for office visits.
Answer and respond to incoming calls, triage and distributes calls as needed in a pleasant and a positive manner.
Observe patient and telephone flow offering or requesting assistance as needed.
Copy patient’s insurance card, update insurance on established patients
Collected co-pays and past due delinquent balances.
Receive payment and record receipts for services.
Posts and balances daily batch.
Enter patients demographics and insurance information for charge entry.
Insurance eligibility verification and obtaining prior authorizations
Maintain patients chart, pull charts as needed and return to proper place in file
Accurately file reports and dictation into the correct chart.
Photocopy and faxed information and documents as needed or requested.
Sent out copies of test results and lab work to other physicians offices, as needed or requested.
Prior authorization for Workers Compensation, and Motor Vehicle claims for new patients.
Maintain positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
Responsible for running a smooth and efficient front desk.
Susan Fiermonte
388 Beth Lane
Waterbury, Connecticut 06705
Other Employment:
Score Physical Therapy--Medical Receptionist/Scheduler
Associated Women's Health--Medical Receptionist/Scheduler
Skills/Experience:
Knowledge of medical billing/collection practices.
Knowledge of computer programs.
Knowledge of business office procedures.
Knowledge of basic medical coding and third-party operating procedures and practices.
Ability to operate a computer and basic office equipment.
Ability to operate a multi-line telephone system.
Ability to answering a telephone in a pleasant and helpful manner.
Well organized and detail-oriented.