Manager Real Estate

James (Eddie) Jarnagin

**** *. ***** **** ***** 918-***-**** cell

Tulsa, OK 74146

******@*******.***

Focus

To further my career while using negotiating, rapport building, complex problem solving and business development skills to achieved pre-determined goals in a fast-paced, focused arena.

In Brief

• Over 20 years experience in lending, real estate, and banking with a proven record for managing multiple projects, coordinating activities, leading teams and performing financial/business analysis while protecting assets:

- Contract Negotiation - Communication

- Performance Management - Training

- Business/Marketing Plans - Negotiation

- Rapport Building - Branch Management

- Project Management - Process Improvement

- Loss Mitigation - Relationship Management

- Streamlining Operations - Problem Solving

• Broad-based planning, scheduling and coordinating skills combined with effective management, operations and budgeting experience.

• Strong business and financial analytical skills necessary for valuating real property, negotiating agreements and protecting assets.

• Skilled in conducting executive-level presentations, making recommendations, closing sales and following through to achieve optimum profits.

• In-depth experience developing and leading teams, evaluating performance and facilitating change.

• Effective resource management experience with a proven record for streamlining operations, reducing costs and improving performance.

• Exhibit proficiency in a wide range of process improvement tools for the identification and elimination of waste which include: problem solving/root cause analysis, instituting pull systems, TPM, 5S, visual management, SMED, VSM, & standard work.

Education

Six Sigma Green Belt / LEAN Certified, University of Tulsa

State of Oklahoma Real Estate - Sales Associate

University of Oklahoma, Bachelor of Arts and Science in Economics, 1992

Discovery Selling

Voice of the Customer

Work Experience

AmeriBid, Tulsa, OK

Regional Director (July 2012 – Present)

Responsible for developing and maintaining relationships with financial institutions, banks, investors, and agents that seek timely and transparent exchange of commercial and residential real estate

Williams, Williams, & McKissick, Tulsa, OK

Operations Team Lead (May 2007 – May 2012)

Managed a team of asset managers and closing managers, overseeing daily departmental operations. Developed, trained, coached and lead teams to meet or exceed client goals and expectations. Managed multiple projects in a fast-paced environment with accountability for overseeing the negotiation of offers with buyers, realtors and sellers (clients); presented counter offers as well as negotiated offers. Maintained and achieved deadlines for property auctions nationwide. Served as a resource person and point-of contact for team members in resolving complex issues and project completions. Liaison with Banks regarding REO properties with accountability for disposition of $20+ million in asset monthly.

American Mortgage Group, Tulsa, OK

Branch Manager (2004 to 2007)

Develop market share for Oklahoma and Arkansas offices. Duties included:

• Preparing loan documentation

• Obtaining loan approval and processing approved documents.

• Review all documents for compliance with RESPA, TILA, and ECOA laws.

• Working knowledge of FHA, VA, Conforming, and non-conforming mortgage loans.

• Understanding of manufacture home loans via FHA and conforming procedures.

Oklahoma Central Credit Union, Tulsa, OK

Branch Manager (2000 to 2004) Directed branch operations with accountability for new member development, supervision, performance management and cross-selling credit union products to members. Analyzed loan applications, prepared loan-closing documents and handled all aspects of mortgage and consumer loans from application to close. Audited new depository and loan accounts to ensure internal and external regulatory guidelines were being maintained.

• Conducted weekly staff meetings to discuss branch production and goals.

• Evaluated branch staff performance annually; identified strengths and developed employees for leadership positions.

• Consistently achieved performance goals.

Household Finance Corporation, Tulsa, OK

Branch Manager (1996-1999)

Duties included supervising the operations of the branch, managing a loan portfolio of $28M, constantly analyzing profit/loss forecasts and collecting past due accounts. Hired, trained, and supervised employees in lending regulations, product development, and marketing of the business. Constantly evaluated files for additional business and underwriting opportunities, plus audited the daily and monthly reports to ensure compliance.

American General Finance

Branch Manager (1994 to 1996)

Directed branch operations with accountability for supervising loan officers, formulated business plan objectives and recommended changes to policy to improve performance.

• Earned recognition as an effective branch manager, by consistently meeting and exceeding sales goals for branch office.

• Turned around underperforming branches; selected to open new branches.

• Monitored and maintained loan delinquency goals to protect company assets.

• Audited loan applications to ensure RESPA compliance.

• Obtained loan applications, analyzed credit worthiness, prepared closing documents for consumer and mortgage loans and assisted customers with their loan request from application to close.

• Reviewed title reports and real estate appraisals on all mortgage loans to ensure efficient loan closing.

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