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Supply Chain Customer Service

Location:
Greenwood, SC, 29649
Salary:
75,000~85,000 annually
Posted:
October 01, 2011

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Resume:

CARLOS A. QUINONES

*** ******** **** • Greenwood, SC 29649 • rynduw@r.postjobfree.com • 864-***-****

Business professional with a stable work history of supply chain, procurement, operations, warehousing, inventory control and leadership talents, who is ready to meet goals and objectives with quantifiable results. A strategic thinker who is well organized and a team builder as well as team oriented.

Competencies include:

• Relationship and Team Building Skills • Productivity/Efficiency Improvements • Development of Policies and Procedure

• Management and Financial Reporting • Risk/Compliance Management • Project Management

• Communication and Problem Solving Skills • Strategic and Business Planning

PROFESSIONAL EXPERIENCE

SPF North America Pet Food Palatant Supply Chain Manager (2009 – 2011)

Key roles are to maximize sales, procurement and production by ensuring all three are operating with complete and accurate information regarding forecasting and demand planning. Develop and recommend, review, implement and maintain the tools and techniques necessary to analyze the impact of proposed production schedule changes on capacity, costs and optimization.

Manage the warehouse material flow, receptions, delivery and alignment of finished products, semi-finished products and ingredient levels. Support the supply chain cycle through the rework and reformulated products to minimize waste and non-value added movement of material. Organize the proper flow of materials to work stations and like products for easy identification. Supervise the monthly physical inventories, reconciling the inventory for accounting month end inventory value.

Achievements

• Maintained planning and scheduling operations during critical high volume seasonality of products with limited resources.

• Redesigned warehouse storage of ingredients for proper and faster flow of materials to production.

• Reduction of monthly warehouse inventory from 10 hours to best time of 4 hours.

• Successful testing and key user in ERP implementation for an on time start up.

• Customer satisfaction rating improvement to 97% from 88%

• Project management of new warehouse footprint to decrease outside storage cost potential savings of $750,000 dollars.

GlaxoSmithKline (GSK) Consumer Health Supply & Demand Manager (2005 – 2009)

Manage the Supply and Demand Planning Department for GSK, one of the worlds leading Manufacturer of Consumer Healthcare products.

Responsibilities include Organizing and planning short term and long term production and procurement activities.

Ensuring all procurement of Raw Materials and Packaging components and other ingredients are ordered to meet the customer’s demands and specifications.

Maintain accurate price listings and Purchase Order data accuracy.

Work with R&D to procure Materials needed for test projects or support R&D with already maintained materials on site.

Provide data and feed back for Vendor complaints, quality issues, and defective materials.

Ensure proper storage and handling of components and raw materials.

Monitor vendor performance accuracy and trends for contingency plans.

Track global sites to avoid dual sourcing.

Provide scheduled monthly reports for trends, inventories, key performance indicators, customer satisfaction, and year to date budget data.

Achievements

• Development of department analysts into business groups accountable for a series of products for improvement of deliveries to internal and external customers.

• Developed Customer Surveys for improvements of deliveries and overall customer satisfaction.

• Introduction of international launches of products in Canada, Taiwan, Brazil, Argentina, Columbia, India.

• Assist in Flexible Repeating Schedules to improve efficiencies and maintain sufficient inventory within the Supply Chain.

Fuji Photo Film, Inc. Production Control Supervisor (1996-2005)

Supervise material planner, customer service representative, buyer/planner to coordinate delivery of finished goods and acquisition of raw materials for manufacturing. Maintain production budget for sales in volume and sales in dollars. Coordinate inventory measures in volume and dollars to achieve targeted levels and accuracy. Coordinate budget with manufacturing and assist in developing production schedules. Organize and track new products introduction with supporting departments and outside vendors. Develop long term and short term manufacturing plan. Provided continuous support for all SAP users. Ensure that all data for ISO 9002 are maintained for periodical audits.

Achievements

• Directors Award for assisting in SAP implementation.

• Implemented a large phase out plan and met all targeted inventory and dollar levels.

• Organized and streamlined working team for new products introduction

• Continuous improvement in lead-time reduction for various purchased materials.

EDUCATION

Nassau Community College, New York

Business Attended 1974-1976

SKILLS

Advanced skills in Microsoft Access, Excel, Microsoft Word, PowerPoint, and E-mail.

Experienced with multiple software and operating systems including: SAP, ERP, MRP II and PRISM systems.

Leadership Edge Training and Diversity Training



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