accounting,tax preparer.telemarketing, license insurace agent,
Resume:
Zipporah Thornhill Wilson
Dearborn, Michigan 48124
*************@*****.***
Objectives: I would like to learn from a company and to used my past experience and education to help their company grow.
Professional Experience:
Oct 1, 2009 Auto Club of Michigan
To Insurance Agent
Sept 2005 Dearborn, MI 48126
I have over five years of call center experience started in customer service as a License Insurance Agent for the State of Michigan and license for several other states. Explaining customer’s insurance policies as it related to their concerns. Accepted payment for the policies by a phone, through the mail and verity customer’s bank cards. Resolve issuers on their insurance and billing policy. Submit for to process application for reimbursement for member. Explained what is No-fault laws etc…, underinsurance motorist, uninsured motorist, body injury, personal protection, comprehensive, car rental and the different deductibles were.
Sept 2005 Auto Club of Michigan
To Sr. Refund clerk Dearborn, MI 48126
Sept 1988
I worked in Emergency Road Service for fifteen years receiving Emergence Road Service call from members and dispatching to the call to the provide contactor. Open mail, phone assistant to locate their application and explained if their application had been approved or denied. Filing resolved customer’s complaint. Phone contact with the service contractor to help resolved a problem with the member’s service. Interact with other departments to resolved concern for the customer.
Wilson, Zipporah
Resume Page 2
H & R Block
Jan 1999
I have worked as a tax prepare for eight years at H & R. Block using Microsoft I would enter date into the computer from the information that was provided to me by the client .
To I would also enter information into the computer the computer would generated the person’s taxes for the particular year I was preparing. I also opening up any other year’s taxes for the client and made recommendations on how to save money for the next year’s taxes.
Sept 2007
Education:
1968 Mumford High School
To Graduated
1972 General Education Detroit, MI 48221
Jan 1975 Macomb Community College
To Political Science – Social Worker
1972 Warren, MI
1998 H & R Block
Northwestern Hwy
1999 Specialize in tax preparing Southfield, MI 48035
Sept 2002 Henry Ford Community College
To Liberal Arts - Special Education
May 2005 Graduated 2.7 Dearborn, MI 48126
Interest: Bowling, reading, interrupter, singing and sewing, internet and working on computers.
Wilson, Zipporah
Resume Page 3
Summary: I have been a business atmosphere and I wish to continue to share my knowledge and experience with others.
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