Kristine Robinson
Kennesaw, GA 30152
****************@*****.***
OBJECTIVE:
To work for an organization that is able to utilize my exceptional executive level administrative skills. I have a proven track record for being very successful with large scale project management and being very detail oriented. I am looking for an organization that appreciates the contribution of the administrative role and someone who is extremely customer focused.
PROFESSIONAL EXPERIENCE
Fisher & Phillips LLP
Executive Administrative Assistant 1/12 – 4/12 Contract
• Created, organized and maintained Microsoft Outlook appointments for the C.M.O and Director of Recruiting
• Input all attorney resumes in viRecruit for review and reference
• Composed internal and external correspondence for Marketing and Recruiting
• Proof read firm brochures and flyers before being sent to printers
• Organized travel and expense reports
• Maintained MS Excel workbook for all Marketing events including costs and attendance
• Maintained MS Excel workbook for all potential new and lateral Attorney hiring
• Scheduled extensive interviews for Attorney Recruiting, both in person and virtual
• Assisted in creation of proposals for attorneys to present to potential clients
• Coordinated webinars for internal and external presentation
• Processed invoices for payment
• Worked on creation and implementation of CRM system
• Assisted other departmental managers when needed
Kilpatrick Townsend & Stockton LLP
Executive Administrative Assistant 3/07 – 4/11
• Created, organized and maintained Microsoft Outlook appointments for C.I.O., Director of IT, Director of Operations and Director of Finance
• Organized, maintained and updated annual IT budget averaging over one million dollars per year
• Responsible for departmental invoice processing for Accounts Payable
• Responsible for Firm internal and external correspondence on behalf of C.I.O., Director of IT, Director of Operations and Director of Finance.
• Provide outstanding customer service for both internal and external customers
• Responsible for general, high profile and confidential administrative duties
• Created and maintained of an interoffice bill back procedure
• Created accurate job descriptions for various positions
• Regularly completed all tasks assigned within a specified time frame exceeding expectations
• Meet and greet all visiting vendors and assist with their needs
Nyloboard, LLC
Project Coordinator and Administrative Assistant to President/CEO 2/06 – 1/07
• Maintained calendar, emails and correspondence for President/CEO
• Created external correspondence for President/CEO to state and federal building agencies
• Project management responsibilities utilizing Microsoft Office concentrating on MS Project
• Coordinated all internal and external testing for product development
• Obtained approval from Miami-Dade County and Florida for the use of product in Hurricane zones
• Developed, organized and maintained documents used within the company
• Responsible for company wide task management schedule for on time production
• Developed and maintained a central reference library
NDC Health/Per-Se Technologies
Project Coordinator and Administrative Assistant, Financial Information Services Department 2/05 – 2/06
• Coordinated the calendar and correspondence for the Director of I.T.
• Maintained FIS mailbox and responded to requestors
• Developed and maintained MS Excel and Word documents for departmental use
• Attended intradepartmental and cross divisional meetings to share information and take meeting minutes
• Responsible for verification of all changes comply with SOX requirements
• Project management facilitation for assignments from inception to completion
• Obtained and reviewed complex reporting for departmental and cross departmental discussion
• Supported FIS Director and NDC Health during the acquisition by Per-Se Technologies
• Coordinated all contractor requisitions
Delta Air Lines
8/89 – 12/04
Specialist; Revenue Protection Unit, Investigator
10/00 – 12/04
• Researched employee fraud, ticketing and travel discrepancies.
• Compiled evidence of employee fraud to present to employee, management, Corporate Security, Human Resources and Legal departments.
• Researched ticketing discrepancies by external customers.
• Responsible for primary and secondary interviewer and interrogator.
• Developed formats and formulas for internal use by other analysts.
• Facilitated on the job training for new employees.
• Proofread other employees’ outgoing work product.
• Assisted internal and external customers with questions and procedures.
• Created and worked on proactive reporting for fraud detection in compliance with the Sarbanes-Oxley act.
Customer Service Agent
8/89 – 10/00
• Reservation, ticketing, gate agent, ramp functions and ticketing procedures
• Elite and Irate passenger assistance
• Customer service with determining and explaining fares and rules of tickets
• Assisted in supervisor duties and paperwork as Agent in Charge
• Preparing paperwork for on time aircraft departure
EDUCATION
Salem State College, Salem, MA
September 1986 - June 1989.
ADDITIONAL INFORMATION:
• Superior time management, analytical and organizational skills
• Exceptional Microsoft Office Skills
• 60+ WPM
• Previous years of banking experience