Data Entry Operator

BRITTANY LAWRENCE

*** ****** ***** #*** *********, CA 95678 Phone: 916-***-**** E-mail: ********.**********@*****.***

OBJECTIVE: To obtain a part-time position in as an Administrative Assistant, in order to offer my skills and abilities to add to the growth of a thriving company.

SUMMARY OF QUALIFICATIONS

• More than 10 years experience in customer service

• Detailed-oriented and organized with strong analytical and communication skills

• Ability to multitask and establish priorities of tasks and projects

• Excellent interpersonal skills and an effective team player that is always willing to do what it takes to complete goals

• Ability to handle delicate situations with tact and diplomacy

• Motivated self-starter capable of working with little to no supervision while handling a diverse array of responsibilities

EDUCATION

Counseling/Psychology ▪ WILLIAM JESSUP UNIVERSTIY ▪ Rocklin, CA ▪ GPA 3.8

GED ▪ SIERRA COLLEGE ▪ Roseville, CA ▪ GPA 3.6

Diploma ▪ FOREST LAKE CHRISTIAN SCHOOL ▪ Auburn, CA ▪ GPA 3.8

PROFESSIONAL EXPERIENCE

March 2009 – Current O & Company Spa & Salon, Lincoln, CA

Certified Massage Therapist

• Massage work on clients using my training in Swedish, Deep Tissue and Prenatal Massage techniques

• Marketing in order to build clientele

• Attendance at health fairs and continued education functions

• Help clients understand and gain complete detoxification level in Far Infrared Sauna

• Encourage clients in areas of good nutrition and overall wellness, from a holistic approach

• Event Coordination

• Aid in weight loss and detoxification through Slender Express Body Wraps, Body Scrubs and Body Polishes

• Raise awareness about overall health to each client, individually

Oct 2007 – Feb 2009 EXPRESS EMPLOYMENT PROFESSIONALS, Roseville, CA

Staffing Consultant (Oct 8, 2007 – Oct 2008) Account Service Manager (Oct 2008 – Jan 2009) Client Care

Specialist (Jan 2009- Feb 11, 2009)

• Heavy administrative functions

• Recruiting

• Scheduling and conducting interviews

• Supervising

• Training

• Hiring/Firing

• Inside and outside sales

• Proposals, presentations and community functions

• Job fairs

• Attended networking groups

• Relationship building

• Worker’s compensation liaison

May 2007 – Oct 2007 ANN TAYLOR LOFT, Roseville, CA

Customer Service Specialist/Sales Associate

• Built customer rapport and personal clientele through excellent customer service

• Used product knowledge to up sell inventory

• Recognized for my ability to sell store credit cards, promote fundraisers and bring in large transactions

Jan 2007 – Apr 2007 VARIOUS SHORT-TERM POSITIONS (full time student), Roseville, CA

Assistant, Nanny

• Answered phones

• Scheduled appointments

• Inventory control

• Child care

• Lesson plans

Jan 2006 – Jan 2007 KELLER WILLIAMS REALTY, Roseville, CA

Director of First Impressions

• Provided high-quality support to over 400 real estate agents

• Handled heavy multi-line phone system

• Knowledge of FedEx and DHL procedures

• Event planning

• Scheduling

• Filing

• Phone and e-mail correspondence between agents and clients

Jun 2005 – Jun 2006 OUTBACK STEAKHOUSE, Roseville, CA

Hostess

• Customer service

• Problem-solving

• Scheduling

CERTIFICATIONS

Healing Arts Institute, Citrus Heights, CA Graduated May 31, 2007

Certified Massage Therapist

Swedish Massage

Deep Tissue Massage

Prenatal Massage

COMPUTER SKILLS

MS Office for XP 2003 including: Word ▪ Excel ▪ PowerPoint ▪ Outlook ▪ Publisher

Quest 3 ▪ Orchid ▪ QuickBooks

References Available On Request

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