Customer Service

Location:

Posted:

February 13, 2012

Ashley Simms

Kaneohe, HI 96744

***********@*****.***

OBJECTIVE

Seeking a position using my organization skills, friendly personality, and ability to work well with people of all ages.

EDUCATION

Bachelor of Arts in Psychology Texas State University-San Marcos May 2006

Minor: Business Administration

EXPERIENCE

Assistant Supervisor Hawaii Kai Golf Course July 2008- Nov. 5, 2011

Server

Operated restaurant while general manager and supervisor were unavailable

• Calculated register, deposits, and daily reports

• Responsible for weekly schedules, payroll, and approved time off for the wait staff

• Developed organization, multi-tasking, and teamwork skills

• Assisted in banquets

• Called in and signed for orders from different vendors

• Covered any shifts that were unable to be covered by server or supervisor

• Worked holidays such as Thanksgiving and Christmas

Teller First Hawaiian Bank May 7, 2007- May 16, 2008

• Process customer transactions

• Refers bank products and services to customers

• Follow FHB policies and procedures

• Responsible for maintaining an organized work station and balanced drawer at all times

• Responsible for reordering supplies every 1st and 3rd Friday

Intern Sea Life Park, Oahu, Hawaii June 1- Aug. 28, 2006

• Responsible for arriving at park by 6 AM to assist trainers with food preparations

• Communicated rules and dolphin facts to groups in interactive programs

• Prepared guests with correct safety equipment before taking them to the pools for programs

• Learned few Japanese phrases to communicate instructions to the Japanese guests

• Gave a Wholphin baby tour to groups of different sizes

• Help assist trainers with dolphin and sea lion training sessions

Assistant Manager La Fonda, San Antonio, TX Dec. 2004- Apr. 2007

Server

Server 410 Diner, San Antonio, TX May 2003- Aug. 2004

References:

Bill Sheridan GM La Fonda 210-***-****

Laura Woodall Supervisor Hawaii Kai Golf Course (808) 777- 9589

Robbie Nicolas GM Hawaii Kai Golf Course 808-***-**** ext. 218