Customer Service Sales

CAROLINA RIVAS

**** ***** ***. ********.*****@*****.***

Lynwood CA 90262 Cell 323-***-****

Over six years experience in customer service, with an emphasis on office procedures. Also additional experience with most Microsoft platforms as well as typing and 10-key.

SKILLS/ABILITIES

MS Word Typing 25wpm Bilingual Spanish Fluent

MS Excel 10-key by touch Telephone Etiquette

Team Player MS Access Customer Service Skills

EMPLOYMENT HISTORY

05/08 – Present A & Z Cosmetic Paramount CA.

Sales Sales, stocking, Cashier, Updateing Company websites.

05/07 – 05/08 Morrells Aerospace Electro Plating

Account Receivables Maintained computer database records for over 500 Aerospace Company’s . Senior Manager of Collection Department, Executive assistant to Accounts payable. Handled highly sensitive and confidential documents. Answered up to 10 phone lines. At closing, submitted end of the day reports to all management.

3/06 – 10/06 Forest Lawn, Long Beach, CA

Client Rep. Maintained computer database records for five Southern California locations. Handled highly sensitive and confidential documents. Answered up to 10 phone lines and radio equipment for the transmission of assignments. At closing, submitted end of the day reports to all management and park services.

2/05 – 1/06 Lynwood Chamber of Commerce, Lynwood, CA

Receptionist Coordinated a multiplex telephone system. Evaluating personnel requests and instituted recommendations for particular work assignments. Coordinated city events. Involved in reconciliation and corresponding financials. Updated agency website.

1/04 – 1/05

Pharmacy Clerk HNP Pharmaceuticals, Torrance, CA

Recorded and maintained files and records for customer requests, expense, inventory and work services performed. Prepared and filled prescription orders for high profile vendors. Utilized on-line UPS, FedEx and Golden State over night shipping services. Generated invoices.

3/98 – 6/03 Laura Flores, USDA Investigator Agent, Los Angeles, CA

Investigator Aide Assisted and provided support for investigators in detection and deterrence of fraud abuse by visiting commercial stores for food stamp fraud, according to policies and procedures.

EDUCATION

Long Beach City College, Liberal Arts Long Beach, CA

Lynwood High School, General Education Lynwood, CA

REFERENCES Will be furnished at time of interview or upon direct request.

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