Customer Service Sales
Resume:
Natalie Burke
Brooklyn, NY **226
Objective: Obtain the bartender position that will utilize my skills with a growth potential.
Qualifications
Dependable and trustworthy certified bartender with proficiency through five (5) years knowledge. Takes initiative. Outstanding interpersonal communication, customer service and strong leadership skills. Experience working in corporate settings as well as the general public. Interface very well with others at all levels; managers, team members and patrons. Recognize approaching lack of supplies based upon the volume of business.
Education
Attended Authentic Bartending School, New York, NY – Completed September 2007.
ServSafe Alcohol Course, Stamford, CT – Completed July 2011.
ServSafe Alcohol Course, New York, NY – Pending September 2011
Experience
The Cos Cobber 07/2011- Present
Waitress/ Bartender
Cos Cob, Connecticut
Take orders from patrons for food and beverages. Accurately enter orders into POS system for transmittal to kitchen. Ensure that patrons have an outstanding dining experience and take pro per actions to correct any mistakes made or dissatisfactions with their service.
Check customers’ identification to make certain that they meet the proper age requirement to consume alcoholic beverages.
Plum Pure Catering 03/2011- Present
Counter Attendant/ Server
Cos Cob, Connecticut
Opening store and making sure store is properly set up for breakfast. Preparing coffee, ice coffee/tea and lemonade. Assisting with daily catering orders (desert, cracker and cheese platters).
Taking orders with high organization and promptness to ensure quick and accurate delivery. Serving food and beverages to patrons as ordered.
Adhere stern service standards and follow recognized service sequence.
Constant cleaning of counters, tables and equipment to maintain a clean and tidy appearance of this business.
Café Norma 10/2009-11/2010
Counter Attendant
Armonk, NY
Prepared organic juice drinks, coffee and cleaned coffee pots.
Washed dishes, cleaned serving area and restocked throughout my shift.
Set up and tore down of equipment; hot plate area, soup wells, juicer & blender, etc.
Balanced register (cash & credit), put all food away in refrigerators, turned off front coolers and equipment at end of shift
Pop’s Paradise 03/2009-09/2009
Bartender
Newburgh, NY
Up-sell liquors to increase company revenue per customer visit.
Kept all work areas neat and orderly.
Stocked serving areas and refrigerators; condiments, liquors, wines and beer.
Tender and audit all sales received; cash, check and credit/debit card.
Maintained operation of a bar, receipt and inventory accountability.
Terex Corporation 07/2005-09/2009
Office Administrator
Westport, CT
Answered phones, scheduled meetings, monitor/controlled supply inventory and maintained a consultant data base in excel.
Entrusted with delivery of expense checks that were then dispersed.
Delivered all internal and external mail and packages with promptness.
Interfaced with equipment service providers, vendors, and building property management.
Oversaw maintenance of all machinery; copiers, printers, fax and postage machines.
Reviewed and prepare invoices for processing by Accounts Payable.
Tracked, monitored, and verified timesheets for employees and consultants in the Information Technology department.
Scotch Bonnet Restaurant 12/2005-01/2008
Bartender
Bridgeport, CT
Active in inventory and money management through opening and closing procedures.
Broke down and set up work area as well as publicly used areas.
Administrative duties, including answering phones and arranging events.
Provided bar service for private parties, weddings, birthdays, and special occasions.
Trained new bartenders and filled in as a server when needed.
Others Skills
Computer savvy (PC) Microsoft Word, Excel and Outlook; internet and research skills.
Utilize Micros POS System.
Exceptional verbal and written communication.
Handling multiple tasks.
References
Available Upon Request
Contact this candidate