System Administrator

GIANCARLO PEREIRA

________________________________________

Celular +551*-****-**** Rua Cayowaa # 1872 apt 61 Perdizes, SP 01258-010

Email - *********.*******@*****.***

Career Objective

A position in Technology Infrastructure Services – Specially Microsoft Windows Server and Exchange Windows Server or any related with Support and Networking.

Education

B.S., Computer Science; 2007

NYIT New York Institute of Technology-Computer Science, New York, New York

B.A., Business Administration; 2000

Faceca – Faculdade de Administração e Ciências Contábeis de Varginha- MG

Professional Experience

• Installation Implementation, management and troubleshooting of Windows Server 2000/2003/2008 and Microsoft Exchange Server 2000/2003/2007.

Migrations from exchange 2000 to messaging system to Exchange Server 2003

• Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions on NESTLÉ AMS Migration Project/ and IBM SERVER TEAM – Dow Chemical Account.

• Assembled system servers and software application, documentation, informing users of training opportunities in the corporate learning center.

• Installed, configured, and updated server-based applications, including accounting system and records database.

Skills & Spoken Languages:

• Fluent English Spoken

• Fluent in Portuguese and intermediate in Spanish

• Help Desk Implementation/Development/Training GSD (Dow Chemical)

• Infrastructure Specialized Services for Windows Support

• Servers – Win Server 2000/2003/2008 – Microsoft Exchange Server 2000/03/07

• VMware Technologies, administration, configuration and Build

• Windows Server Deployment and Quality Assurance

• Also experienced and familiar with Cisco Router, Switches, and Hubs

• System Disaster Recovery, Backups, VSS and Patching plan

• Problem Prevention and Root Cause Analyses in Partnership with Microsoft Premiere Support.

•Printers, Xerox, HP, Lexmark fully Web, Server and Mainframe Administration

Relevant Experience

IBM / DOW CHEMICAL ACCOUNT:

Performed as Server System Engineer and System Administrator:

IBM and DOW Chemical Company are the two Major Companies that I play a significant role. At IBM which is on the IT Expertise side and DOW Chemical which is in the Chemical know-how side. Essentially, the approach is to take advantage of the best of IBM IT skills and then applying it to minimize impact, thus providing DOW Chemical, Continuous Improvement of IT services such as IT Security, Stability, Reliability and Trouble Prevention for Business Continuity. The Services Catalog includes IBM servers / filers / computers / printers, operating systems, other and so forth. At IBM Cutting Edge technology Services where GDF (IBM Best Practices) framework meets real hands on work and where it implies knowledge of Best Practices for People and the Organization

IBM Support Tools:

• Microsoft Windows Server 2k/2k3, 2k8 and Microsoft Exchange Server 2k3 and 2k7, Deployment, Quality Assurance, Turn over to Production.

• VMware Deployment of LOGICAL servers and Administration

• Windows Environment Maintenance, supporting Application Teams in order to troubleshoot any Infrastructure problems related to Hardware or Software

• Server Equipment builds, Deployment, restage and administration.

• Root cause Analyses investigation, Hardware replacement

• QA Project System Engineer, providing high standard tests to qualify hardware and configuration settings.

NESTLE AMS – Americas

Mailbox Consolidation – Project Executer Specialist – Nestle AMS Jan/08 – Oct/09

Microsoft Windows Server 2003 & Microsoft Exchange 2003 Nestlé Brasil, São Paulo, SP

• Planning Site Consolidation & Project Concepts:

• The project goal was to develop a new version of the platform Globe Exchange

Server e-mails (Nestle messaging system) including the management of its sustainability framework for the minimum of three years and consolidate the existing infrastructure of messages.

• Centralizing E-mail platform to a specific Data Center, taking into account the replacement of hardware and software so servers migrated from Windows 2000 Server to Windows Server 2003 and Exchange Server 2000 migrated to Exchange Server 2003.

• Also it was taking in consideration the replacement old servers by New Windows servers Clusters.

GAROTO – Integration Project – Project Executer Specialist – Jan/08 – Oct/09

Microsoft Exchange 2003

• Planning Common global address list (GAL) & Project Concepts:

• A Consolidation Plan for Mailboxes in Nestle Data Center and adding additional features tools to Garoto Employees.

Features Implemented:

• Free and busy data synchronization: With Inter-Organization Replication Tool. Microsoft Office Outlook ®, It was setup an organizer of the meetings that can added another participant in the Forest for a meeting request, and the organizer can check the availability of the participant in the Scheduling tab.

• Other Features used: Basic mail flow, Public folder synchronization, Meeting request forwarding, distribution groups, and Shared SMTP namespace through forests, Configuring Connectors to other messaging systems.

Project Executer - System Admin Specialist NBS IS IT Infrastructure Services- Jan/08 – Oct/09

MASS Mailbox Migration – NESTLE Americas –

• Designing and Executing Projects for Nestle AMS Consolidation in Phoenix Data Center

• Migration of Exchange Servers – Blackberry servers and Mailboxes Services

• Blackberry access control Permissions activity for markets of Nestlé Americas

• Designing and Executing Projects for Nestle AMS Consolidation in Phoenix

• Extensive experience planning the migration of mailboxes, maintenance of mailboxes in Exchange server 2003, Administration of Resources quotas Administration, access controls permissions and GPOs

Mountainside Foundation, New Canaan, CT

Microsoft Exchange and Windows 2000/2003 Manager 2001 - 2007

• Performed full system tape backups and emergency tape recoveries

• Performed hardware and software support and installation

• Operated computer help desk assisting users with problems and solutions

• Diagnosed hardware problems with modems, printers, cables, or telephones

• Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems

• Performed troubleshooting of computer systems and related equipment

• Knowledgeable in computer software, hardware and procedures

• Diagnosed hardware failure, user errors

• Investigated and resolved computer software and hardware problems

• Assisted users with daily operational issues

• Created and maintained user logins and passwords

• Experienced with computer hardware including personal computers and servers

Training

• [Microsoft Training] Microsoft Windows Server 2003 r2 70-290

• [Microsoft Training Certification] Microsoft Windows Server 2008 70-640 & 70-642 and 70-646 MCTS CERTIFIED

• [ITIL Training] ITIL V3 Foundation Complete Certification kit

• [Microsoft Training] Microsoft Exchange Server 70-284

Personal References US

Angelo Bonfieti UNIX, TSM, SAN Specialist Nestle - +1-602-***-****

Martin P Fedor - Mountainside Foundation – Vice President # 1-860-***-****

Terence Dougherty - Mountainside Foundation - President # 1-860-***-****

Richard Belger – Global Service Delivery Manager – Dow Chemical / IBM

Personal References BR

Marcelo Madarasz 011-****-**** NOKIA-HR

Thiago Afonso ExG & Active Directory Specialist (NESTLE) +55-11-550*-****

Roberta Briski – IBM 2nd line Manger – ******@**.***.***

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