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Resume:
Maurice LeWayne Norman
Single
************@*********.***
Little Rock, AR 72210
OBJECTIVE
Seeking a responsible and challenge career opportunity that is rewarding and promotes professional growth.
EDUCATION
May 2000
J. A. Fair High School
*Obtained a high school diploma.
* I have completed my course of studies at the University of Arkansas at Little Rock, majoring in Early Childhood Development with a minor in Mathematic.
WORK HISTORY
2008-Present Youth Care Worker, Arkansas Juvenile Assessment
Treatment Center
Supervise juvenile diligence. Monitor and supply documentation of the client behavior, record, compile, and
complete necessary forms for all clients’ activities,
help trained new employees, take the appropriate action
concerning the client behavior, and complete monthly evaluation
of the client.
2007-2007 Driver Helper, UPS
Assist the driver in delivery packages.
2007-2007 Interim Teacher, Little Rock School District
Assist the teacher; Monitor the student on and off the school bus and playground.
2007-2007 Cashier, EZ Mart
Answered telephone and greeted visitors providing assistance and information. Calculated fees and/or taxes due, received money, stock, verified amounts and gave receipts to customers. Assisted supervisor, processed refunds, resolved problems or conflicts with customers, assisted in training new cashiers, and performed related responsibilities as required or assigned.
2007-2007 Customer Services, International Computer System
Called customers concerning past due account, answered telephone, be courteous, complies, prepare and maintained files.
2006-2007 Life Skill Staff, Timber Ridge Ranch Neurology Center
Monitor and supply documentation of the client behavior, record,
compile, and complete necessary forms for all clients’ activities,
consult with the nursing staff about the client if necessary, help
trained new employees, take the appropriate action concerning the
client behavior, complete monthly evaluation of the client
progress in treatment. Participate in a special treatment such as
Professional Assault Response Training (PART), CPR certified,
and CPI trained. Give the clients a complaint form, if requested,
complete time sheet, attended shift report, staff meeting, and
training seminars or session. Be knowledgeable of Timber Ridge
rules and regulations. Ability to read and interpret documents
such as safety rules, operating maintenance instructions, procedure manuals, write routine reports and correspondence, to speak effectively before groups of customers or employees of
organizations, to apply concepts of basic mathematics, algebra,
geometry, to apply common sense understanding to carry out
instructions furnished in written, or oral forms, and deal with
problems involving several concrete variables in standardize
situation.
2005-2006 Cashier, Sam’s
Answered telephone and greeted visitors providing assistance and information. Calculated fees and/or taxes due, received money, verified amounts and gave receipts to customers. Assisted supervisor, processed refunds, resolved problems or conflicts with customers, assisted in training new cashiers, and performed related responsibilities as required or assigned.
2002-2002 Account Representative, G. C. Services
Composed and prepared correspondence, general clerical details, data entry, bookkeeping, heavy cash transactions, called customers concerning past due account, answered telephone, be courteous, complies, prepare and maintained files.
2000-2002 Customer Service Representative, University of
Arkansas at Little Rock
Answered telephone, greeted visitors providing assistance and information, processed transactions to issue student identification cards, received money, write receipts, assisted supervisor, resolved problems or conflicts with customers, assisted in training new customer service representative, and performed related duties as required or assigned.
References: Available upon request.
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