Human Resources Manager
Resume:
Daphne Freeman
Walls, MS 38680 662-***-****-home - 901-***-****-cell
*********@***.***
Objective To strive, develop, and seek professional excellence in Human Resources & Total Human Capital Management including Development & Training, Employee Relations and Industrial Relations with your company.
Summary of Qualifications Excellent human resources background, including:
applicant screening; employee orientation, evaluation and placement; safety and training; and benefits planning. Experienced in developing and implementing new safety, training, and employee orientation programs.
Work Experience
Human Resources Manager, Vanguard Soap, Memphis, TN
• Coordinate employee performance management program. Promote the opportunity for a formal discussion by employees and their supervisors to review overall work performance, objectives, and career development;
• Recruit qualified candidates following current EEO,AAP, and ADA hiring guidelines for exempt and non-exempt positions.
• Facilitate internal job posting and peer review panel activities;
• Conduct new hire initial training including OSHA required programs.
• Maintained all personnel, payroll and related files to meet all state, federal, and company regulations.
• Match the best combination of applicant and jobs, by getting concise information from job seekers and employers.
• Prepared confidential material for grievance and other personnel-related meetings.
• Administer employee monthly evaluations to over 300 personnel monthly, tracking employee performance and customer satisfaction.
Human Resources Manager, Dolco Packaging, Memphis, TN
• Recruited qualified candidates following current EEO,AAP, and ADA hiring guidelines for exempt and non-exempt positions utilizing available resources to maintain an effective work force
• Ensured all pre-employment data (Drug Screens, and Background Checks) are entered into the database timely.
• Pre-screened applicants to ensure job requirements are met.
• Conducted new hire initial training including OSHA required programs.
• Maintain all personnel, payroll and related files to meet all state, federal, and company regulations.
Daphne Freeman Page 2
• Replaced 20% of staff and promoted 30% of personnel into leadership positions
• Served as the point of contact for the administration of company benefit programs;
• Partnered with management team members and corporate Human Resources department on issues involving employee relations such as; terminations, suspensions, EEOC claims and rule interpretations;
• Acted as Safety Coordinator by chairing safety committee meetings, conducting plant inspections, coordinate all plant safety programs (OSHA required contractor safety, hearing, etc.) and conducting annual safety refresher training.
• Diligently managed any worker’s compensation cases.
• Raised standards through customer service, operations, and team building training
Employment Interviewer II, TN Dept of Labor & Workforce Development, Memphis, TN
• Interview job applicants, select employees according to the employer’s specified job description
qualifications.
• Review and verify employment applications and
evaluated work history, education, and job skills of applicants.
• Ensure open communications at all levels, internally.
• Implement training course materials for The Families First -Welfare to Work Job Skills class.
• Instructional Facilitator for the Families First Job Skills class.
Eligibility Assistant, TN Dept of Human Services Memphis ,TN
• Reviewed referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources
Feb.2009-Present
Nov.2007-Dec.2008
(Company Closed)
Dec. 2005-Nov.2007
Jun 2004-Dec.2005
Finance Manager, The Toy Store Auto Sales, Memphis, TN
• Worked with training manager to develop new, in-house computer software training courses, saving $3,500 annually in outside training costs.
• Assisted training manager in developing Sales Training Program, which has successfully standardized procedures and enhanced office work flow.
• Evaluated and scheduled all outside executive training programs.
Daphne Freeman Page 3
• Oversaw the firm's issuance of credit.
• Established credit rating criteria, determined credit ceilings, approved loans and lines of credit, monitored the collections and processed letters of credit of past due accounts.
• Monitored the collections of past-due accounts.
• Prepared and processed commission payments for all sales agents.
• Served as a liaison between sales staff and credit companies. Authorized loans by adhering to Federal and State laws.
Nov. 2003-Jun. 2004
Human Resources Director, Best Choice Staffing, Memphis, TN
Facilitated positive team member relations. Developed a safe and positive work environment that promoted respect for all team members, fairness at all levels, open communications, and encourages team members to take responsibility for their own performance, growth and motivation.
• Designed new employee orientation package and established and facilitated all new employee activities and sessions, which provides (for the first time) continuity in all company and benefit information presented verbally and in writing.
• Assisted president in budget reconciliation and other forecasting/planning activities.
• Administered a revised employee evaluation program, which allowed improvement on identified problem areas before final evaluation.
• Performed annual reviews, providing input regarding staff pay increases and applicable compensation packages.
• Prepared confidential material for grievance and other personnel-related meetings.
• Administered employee monthly evaluations to over 300 personnel monthly, tracking employee performance and customer satisfaction.
• Managed all aspects of branch operations required to ensure compliance with all federal, state and local government laws and guidelines, policies and procedures.
• Made weekly bank deposits for payroll.
• Developed effective HR strategies, policies and systems, ensuring continuous improvement.
July 1998-Oct.2003
Education B.L.S., Sociology, The University of Memphis
M.A. Human Resources Management, Webster University 05/2006
12/2008
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