Customer Service Human Resources
Resume:
Chicago, IL. *****
********@*******.***
Dear Hiring Manager:
I am interested in exploring the possibility of joining your organization. My
resume will
Furnish you with information relative to my education, experience, and abilities.
References and any additional information you require and available at your
request.
In addition, I can offer you the following qualifications:
- Exceptional communication and interpersonal skills in working with both clients
and
Staff.
- The ability to recognize potential problems, evaluates alternatives, and
implement
Positive solutions.
- Excellent organizational skills combined with the ability to adapt to new
challenges.
- Realizing that the summary cannot fully communicate the benefits I can provide
you, I
Would appreciate the opportunity to speak with you personally.
Thank you for your consideration. I look forward to your reply.
Sincerely,
Kecia Gaines
Kecia Gaines
9327 South Calumet
Chicago, Il 60619
********@*******.***
PROFESSIONAL EXPERIENCE
12/2009 – Present
Community Care Corp.
PERSONAL CARE ASST.
Household Management and Care for Elderly Clients
06/2005 – Present
INDEPENDENT CONTRACTOR
Sales - Telephone Service, Web Hosting, Cell Phones & Service.
Dec/1998- May/2005
University of Chicago Hospital Chicago IL
LOGISTICS COORDINATOR
Order Medical Supplies for Warehouse and enter and retrieve orders for the entire
hospital
using Oracle/Matkon. Answer Phones, Type Correspondence to hospital
administrators
using Microsoft Word, Power Point and Excel. Prepare Dept. Payroll, Create Work
Schedules for Dept. Personnel, Schedule Management Meetings, Seminars and
Business
Trips. Train new employee on computer system and Inventorying Hospital medical
units
INVENTORY SPECIALIST
Possess excellent communications and customer service skills.
Unload, receive, count and deliver all incoming supplies, equipment and
perishable goods for the hospital.
As directed, accurately picks supplies from pick tickets, bring in pallets of
supplies to storeroom, checks and stocks supplies by storeroom location, conducts
inventories and fill internal labels patient chargeable supplies.
Performs mathematical computations; operates various types of equipment as
trained including but not limited to pallet jacks, carts and bar code labeler.
Enter data in computer, ability to determine shortage and damaged shipment.
Ability to communicate clearly and interact with others in a professional
manner.
Analyze and interpret picking tickets, analyze and solve specific problems and
work independently, work well under pressure.
Jan/1997-Nov/1998
J-Mart Boxman Bolingbrook IL
Payroll Supervisor
Maintained employee hours and payroll information. Supervised and
Coordinated the work activities and hours for 20 employees.
Worked with owner of company to implement improvements.
Jan/1996-April1998
Jackson Hewitt Tax Service Chicago IL
Tax Preparer
Prepared clients Federal and State income tax returns
Jan/1992-June/1996
C T A Chicago IL
Personnel Records Coordinator
Supervised & coordinated the activities of employees, and evaluated the
Personnel records mgmt. System for efficient handling, protecting &
Disposing of personnel records & information. Confer with user dept.
Mgmt. To gather suggestions for improvements & to detect problems.
Review retention schedules and governmental record keeping requirements
For reducing paper records to micrographic form, or for destroying
Obsolete or unnecessary records. Evaluate findings and recommend
Changes or modifications in procedures, utilizing knowledge of
Functions and record needs of operating depts. coding systems and
Filing methods. Prepare and maintains tables of organization for the
Authority. Maintain Statistical records on employee turnover and
Prepares quarterly reports summarizing turnover activity.
Sept/1986-Jan/1992
C T A
Personnel Information Administrative
Maintain security and dissemination of personnel records and
Information. Answer telephone inquiries. Open, date and sort incoming
Mail. Prepare response to employment verification request. Operate a
Word processing terminal with alphanumeric keyboard and a computer
Terminal with a printer. Prepare and maintain employee's personnel
Record jackets. Type a variety of materials. Locate and pull records
From file room shelves. Separate and forward copies of hire and change
Notices to appropriate depts. Perform the duties of other sectional
Office personnel during peak periods. Prepare unemployment
Compensation claims, insurance claims, and employee request for
Copies/review of employment and insurance records.
EDUCATION
1992 - 1993
LAWYERS ASST. PROGRAM - Roosevelt University
1988 - 1991
BUSINESS ADMINISTRATION - Louis University
CERTIFICATES
American with Disabilities Act (ADA) Training Program, Participation in
The Cooperative Vocational Education Program, Human Resources Overview
Program, WordPerfect, WordPerfect/windows, Dos, DisplayWrite, Ms Word, OCLC,
Equations, Account
Contact this candidate