Customer Service Administrative Assistant

Natasha Petit-Bo

**** ** ***** ****** ***** Miami, FL 33167

Tel: 786-***-****

**************@*****.***

Profile:

• Dependable, Mature, Energetic and Resourceful

• Excellent interpersonal skills

• A team player that is Versatile and Innovative

Employment Experience:

Concierge/ Front Desk

Atlantic II at the Point, Aventura, FL 02/2007-01/2009

• Provided Excellent Customer Service, answering phone, including filing and Data Entry

• Screened residents and visitors as well as contact resident prior to allowing guest to enter

• Logged in packages from different carries for the residents to their guest

• Fulfilled duties of receptionist such as greeting clients, data entry and retrieval

Administrative Assistant

Computer Courtyard (Miami-Dade College), Miami, FL 08/2004- 02/2005

• Answer telephones and transfer to appropriate staff member. Open, sort and distribute incoming correspondence including faxes and email. Sign for and distribute UPS/FedEx or similarly delivered packages. Prepare responses to correspondence containing routine inquires. Perform general clerical duties to include, but not limited to, bookkeeping, copying, faxing, mailing and filing.

Front Desk Receptionist

Jackson Memorial Hospital, Miami, FL 08/2005-12/2007

• Greet patients in a pleasant and timely manner

• Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient

• Complete all required forms

Education:

North Miami Senior High, Miami FL

High School Diploma- June 2002

Associate in Arts- Nursing

Miami Dade College, Miami FL

Currently pursuing degree

Skills:

• Communications

Good written and verbal presentation skills. Use proper grammar and have a good speaking voice

• Interpersonal Skills

Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

References available upon request

Contact this candidate