Customer Service Sales
Resume:
Sharise L. Edwards
**** *********** *****, ***. **
Houston, Texas 77096
**********@*****.***
Education
San Francisco State University, San Francisco, California
Masters of Arts, Political Science, January 2007- May 2009
Rice University: College of Extended Learning, Houston, Texas
Paralegal Certification, October 2005 - April 2006
Prairie View A&M University, Prairie View, Texas
Bachelor of Arts, Political Science, August 2000 - December 2003
Experience
Randalls
Cashier
March 2011-Present
• Maintain a speedy checkout
• Perform sales transactions in the form of cash, credit, and check.
• Greet the customers and answer any questions in person or via telephone.
Macys Sage
Sales Associate
April 2011-Present
• Perform sales transactions in a accurate efficient matter.
• Maintain the sales floor and fitting rooms
• Greet and answer any questions the consumer has, in person or via telephone.
Target
Team Member/Operator: Houston, TX
August 2010 –November 2010
• Provided great customer service.
• Maintained the fitting rooms and sales floor.
• Trained other Team members.
• Answered multiple line telephone grids.
Macy’s Stonestown Galleria
Sales Associate: San Francisco, CA
July 2007- July 2009
• Provided excellent customer service.
• Maintained the appearance of the sales floor.
• Operated efficiently cash and credit transactions.
• Maintained a level of open and accurate dialog between fellow associates and management staff.
Wells Fargo
Teller: Brenham, Texas
August 2006 – January 2007
• Provided outstanding customer service.
• Maintained accurate accounting and computing skills.
• Provided immediate response to customer concerns via telephone or in person.
• Maintained a level of open communication with fellow tellers and service supervisors.
Internship with The Karadag Law firm of Houston,
Yalcin Karadag, P.L.L.C, March 2006 –April 2006
• Maintained current case files.
• Delivered intricate files.
• Conducted internet research involving
legal statues and codes.
• Maintained case schedules.
• Operated multiple phone lines.
• Maintained law library.
Internship with the Department of Biomedical Research and Development,
Prairie View A&M University, August 2003 - December 2003
• Internet research involving collegiate studies and surveys.
• Complied data.
• Certification with the National Institute of Health.
• Delivered intricate files and documents.
Skills
Proficient in Microsoft applications, Lexis Nexis, Internet and legal research
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