Employment Summary
Neveah House - Tacoma, Washington
February 2008 – Current
Visitation Supervisor
Transports and supervises visitation of parent with their children who are in temporary
foster care.
Tacoma-Pierce County Health Department - Tacoma, Washington
July 2007 – Present
Program Administrator
Currently, I provide coordination for activities of four of the Health Department’s
programs, supporting a staff of eight. I recently completed my Bachelor of Arts Degree and
would like to work more directly with the public.
Code Enforcement, Drug Lab, Site Hazard Assessments, Underground Storage Tank, Water
• Database management of all incoming violations
• Public and professional response processing
• Case evaluation and assignment to Environmental Health Specialists
• Generate correspondence to property owners, and elected officials.
• Case tracking from initiation to completion
• Transfer of paperwork to electronic files
• Process legal papers for property matters
• Underground storage tank removal permit processing
• Data management of scientific information such as well testing, variances, and review
reports
Metropolitan Development Council
Educational Opportunity Center - Tacoma, Washington
October 2000 – July 2006
Community Voice Mail System Manager
• Provided professional training to twenty-one community agencies who were Community Voice
Mail providers
• Managed 900 telephone lines for low-income clients by programming, assigning, tracking and
reporting participant usage
• Maintained intake/outcome files of participants
• Generated monthly reports for participating agencies
• Processed quarterly billing for the CVM program
• Troubleshot voice mail problems
Office Coordinator
• Community Outreach to over 2500 diverse participants annually
• Communicated organizational services for low-income, first generation clients to social
service and educational agencies
• Performed hiring, oversight and evaluation of work study and volunteer staff
• Arranged travel schedules
• Distributed and reconciled petty cash funds
• Monitored and ordered office supplies
• Maintained equipment
• Acted as vendor liaison
Century Showroom
World Trade Center – Chicago, Illinois
June, 1998 – July 2000
Office Administrator
• A/R & A/P for all of showroom sales
• Tracked production status for customer orders on SAP database
• Verified invoices and bills of lading
• Maintained procedure manuals
• Explained product information
• Managed all administrative operations of showroom
Sales Associate
• Assisted in product inventories, created customer quotes
• Excelled in showroom sales
Department of Corrections – Milwaukee, Wisconsin
June, 1995 – June, 1998
Restitution Specialist
• Determined restitution due to victims by researching court records and interviewing the
victim(s) and offender(s) involved
• Issued restitution paperwork to the courts
Program Assistant
• Transcribed court memo’s, pre-sentence investigations and revocation documents
• Co-supervised a clerical staff of eight
• Queried federal and state databases as well as the county courts for offender records
• Collected offenders’ supervision fees
• Scheduled offender / parole officer home visitations
Shira Trading - Import / Export – Tel-Aviv, Israel
March 1987 – July 1990
Secretary
• Provided English translation
• Operated Telex
• Provided quality customer service
• Oversaw textile quality control
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Education / Training
Evergreen State College August, 2006
Bachelors of Arts Degree/ Public Administration
Tacoma Community College March, 2004
Associates in Applied Sciences Degree
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Tacoma Fire Department
Adult/Child/Infant CPR Certification February, 2008
American Red Cross
First Aid Training Certificate December, 2007
Emergency Management Institute September, 2006
Certificate of Achievement
Washington State Realtors License July, 2003
Tacoma Community College July, 2001
Access Database Certificate
Fred Pryor Seminars July, 2001
Conflict Management & Confrontational Skills
Padgett-Thompson June, 2001
How to Deal with Unacceptable Employee Behavior
Rockhurst University – Continuing Education Center August, 2001
Women’s Leadership Development Conference