Customer Service Medical Billing

Denise Chambers

** ****** ****** ***. *** • Brooklyn, New York 11212 • 718-***-**** • ************@***.***

Dedicated, self motivated, hard working, professional with fourteen years of work experience. Strong organizational & communication skills. Adapts quickly to new situations while meeting tight deadlines. Seeking a position within an agency where I can utilize my skills and abilities. Excellent interpersonal skills.

EDUCATION

Medical Billing & Coding

State University of New York

Brooklyn Educational Opportunity Center, Brooklyn, NY Dec. 2010

• Certified as a Medical Biller and Coder

• ICD9- coding

• CPT4- coding

• Medical Manager

• Microsoft word

• Microsoft Excel

GED April 1996

Edward R. Murrow, Brooklyn, NY

PROFESSIONAL PROFILE

FINANCIAL ASSOCIATE

Citibank Brooklyn, NY June 2007- June 2010

• Provided excellent customer service and maintained customer satisfaction

• Employed security measures to ensure funds were not compromised

• Received cash and checks for deposit, verified amounts and examined checks for endorsement

• Collected loan and tax payments and placed holds on accounts for uncollected funds

• Ordered daily supply of cash and counted incoming cash to verify accuracy

• Explained, promoted and sold bank products and services resolved financial center discrepancies

• Verified identification as well as validity of credit cards and checks

• Greet clients, answer phones and direct calls

ACCOUNTING CLERK ASSISTANT

Citibank Englewood Cliffs, NJ March 1996- June 2007

• Operated switchboard system professionally

• Filed documents

• Coordinated, prepared, and assembled materials for mailing

• Maintained bank records and entered data for mailings

• Typed, faxed, and made photocopies, collected compiled data

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