Customer Service Accounts Payable
Resume:
Patricia A. Rush
***** * ******* **. ***********, AL 36567 251-***-****
OBJECTIVE:
To obtain gainful employment utilizing my customer service and data entry skills.
EDUCATION:
University of Phoenix – 2006 – 2008
A. A. Health Administration with minors in Supervision and Accounting
WORK HISTORY:
Navy Federal Credit Union
Account Specialist – February 2009 – Present
Answer inbound calls to accurately respond to inquiries and requests. Review, update and research accounts; follow-up and return calls for resolution. Interpret and explain policies and procedures. Provide general and specific account information and perform basic transactions for checking and savings accounts. Protect member and credit union assets by verifying and reviewing account information.
Postmark Ink, Incorporated
Receptionist – November 2006 – February 2006
Answer multi-line phone system and direct calls accordingly. Call customers regarding their accounts. Other responsibilities include: Accounts Payable and Receivable, daily deposits; time keeping for payroll manager; performing Data Entry by creating, maintaining, and updating and deleting customer information. Assist in invoicing customer accounts, filing invoices in appropriate locations and ordering all office supplies.
Clark Personnel
Temporary Employee – July 2006 – November 2006
Postmark Ink, Incorporated Temporary Employee. Answer multi-line phone system and directed calls accordingly, filed invoices in appropriate locations. Contacted customers for follow-up.
Expert Tune
Book Keeper – January 2006 – July 2006
Responsible for all accounting transactions. Solely responsible for Accounts Payable and Receivable. Managed Payroll for employees. Invoiced customers for services rendered. Occasionally drove to pick up parts for the owner of business.
EchoStar Communications
Customer Service Representative – January 2001 – December 2001
Answer inbound calls for Dish Network. Updated customer accounts by adding or removing programing. Processed credit card transactions via telephone. Scheduled installation times and dates for service.
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