Administrative

CATHY RODGERS

**** ** *** ******

OCALA, FL *****

*******.*****@*****.***

215-***-****

EMPLOYMENT HISTORY:

The Borden Agency/Aardvark Event Logistics/Brandcierge June 2008 to January 2010

HUNTINGDON VALLEY, PA

Administrative Assistant/ Office Manager -

• Relieve management of administrative detail, all projects

• Update and chase delegated tasks to ensure progress to deadlines

• Take initiative in CEO's absence

• Maintain procedures manual to ensure consistent performance of routines. Update secretarial desk manual.

• Compose correspondence/reports

• Handle all inquiries within my capacity. Screen visitors to control interruptions

• Act as recording secretary for meetings, arrange refreshments ; prepare action minutes

• Assure discreet handling of all business

• Arrange travel. Prepare itinerary, trip file and supplies

• Improve/tighten storage/retrieval systems.

• Seek greater role in projects within administrative and other areas of competence

• Study and review company or department procedures.

• Develop and test new procedures

Warehouse Manager –

• Oversee the receipt, storage and dispatch of a wide range of goods including food, clothing, healthcare products.

• Ensure productivity targets are met and maintain computerized administration and automated storage and retrieval systems.

• Ensure workplace health and safety requirements are met and responsible for the security of the building and stock.

• Oversee picking, packing and distribution activity.

IT Manager –

• Assist in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.

• Implement network security.

• Oversee the administration and maintenance of the company's infrastructure.

• Oversee the administration of the company's WAN. Telephony,

• Manage and develop upgrades to the company's telephone system.

• Oversee the administration and maintenance of computer stations and software for company training programs.

• Oversee troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

• Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

• Asset Management - Build and maintain vendor relationships and manage the purchase of hardware and software products.

• Ensure that company assets are maintained responsibly.

• Initiate and implement improvements in all areas of IT responsibility. Serves as main point of contact on all IT-related matters for the office assigned. Respond on upper-management direction. Identify and provide standards for gathering information for use in trend analysis and reports information to company management.

Fleet Manager -

• Maintain fleet database, capturing all vehicle specific data as well as maintenance and repair cost and other operating cost.

• Create, maintain and assure accuracy of DOT recording and filing as well as overall fleet requirements.

• Manage and control all repair authorization and justification process. Research and suggest optimum repair strategies.

• Liaison with regulatory agencies to ensure compliance and address rapid response in case of non-compliance, emergencies or local calamities involving fleet.

M. Barry Schultz and Co

SOUTHAMPTON, PA December 2005 to June 2008

ADMINISTRATIVE ASSISTANT –

 Maintain filing systems, Update tenant records, answer phones, assist brokers and bookkeeper in daily work.

 Schedule all listing appointments, compilation and distribution of lease documents & agency agreements.

 Maintain filing cabinets electronically and manually, Update tenant records, Respond to phone & walk-in inquiries.

 Communicate with tenants and Landlords and maintenance companies

 Direct Mailings for prospects, database input, produce correspondence, flyers and other advertising materials.

 Handle all IT functions including remote users using VPN, backup, system security, networking, training employees on all software and hardware. Troubleshoot all system problems.

Wayne Hirschbuhl and Renee Sexton (owners of Ivyland General Contactors & chiropractic business) (Part time)

SOUTHAMPTON and IVYLAND April 2003 - December 2005

PERSONAL ASSISTANT –

 Run household and manage daily activities of two busy professionals including paying bills, phone calls, errands, balance checkbook, banking, appointment setting, and various duties as needed.

OFFICE MANAGER/BOOKKEEPER –

 Manage aspects of the day-to-day office, heavy phone contact with insurance companies for follow-up.

 Knowledge of medical practice software, billing/collections. Knowledge of medical terminology, and required coding.

 HIPAA and OSHA knowledge.

 Marketing and Seminar attendance.

Strategic Distribution, Inc.

BENSALEM, PA October 1996 - April 2003

ADMINISTRATIVE ASSISTANT (7 executives)

 Process bi-weekly payroll. Scheduling of the Implementation team. Arrangement of new vehicles for sites. Support of team for ordering vehicles, utility set up, Bank setup, Store setup, etc.

 Process of employment contracts for the Staffing Manager. Instituting Job Fairs for recruitment. Develop and process recruitment packages, liaison for new employees.

 Define data requirements to satisfy client (internal/external) business objectives, basic database administration during development.

HELPDESK ANALYST –

 Respond to incoming telephone calls, e-mail and voice mail inquiries from internal customers regarding computer related problems.

 Dispatch out Tier I irresolvable calls, and escalate complex problems to the Tier II Analysts.

 Record and track all customer calls in the Magic Helpdesk Enterprise Solution System.

 Keep customers informed as to the status of open tickets.

PEOPLESOFT SECURITY ANALYST –

 Determine PeopleSoft security needs and requirements.

 Provide development, support, administration and testing of PeopleSoft application and infrastructure security.

 Supporting development efforts of the project team, as well as, provided on-going PeopleSoft application support and maintenance.

OMC NATIONAL INSURANCE GROUP. LLC/ADVANTAGE HEALTH SERVICES, LLC.

HORSHAM, PA February 1993 - September 1996

ADMINISTRATIVE ASSISTANT/OFFICE MANAGER –

 Interface with various components to ensure complete satisfaction to our customers.

 Multiple - department coordination and database management.

 Oversee daily activity of officers (6 executives). Liaison and Developing tactics & strategies to market a various product line.

LICENSED LIFE INSURANCE AGENT –

 Interface with various components to ensure complete satisfaction to our clients.

 Database management. Vendor negotiations; purchasing of all inventories.

 Develop tactics & strategies to market life insurance. Full operational responsibility and directed staff activities, training and evaluations. Full Charge Bookkeeper.

PENNCRO ASSOCIATES, INC.

SOUTHAMPTON, PA May 1992 - February 1993

ASSISTANT TO EXECUTIVE BRANCH (3 executives)

 Successfully reduced employee turnover with enhanced employee relations and staff proficiency. Improved productivity using consistent feedback and motivational techniques. Provided troubleshooting support. Marketing functions such as Trade Shows, Presentations, and Company Portfolios.

ANTONIO ORIGLIO, INC.

PHILADELPHIA, PA October 1984 - April 1992

 Customer Service

 Telemarketing; Order Entry; Retail Sales, Followed up on new orders to make sure they are processed and shipped on time.

 Bookkeeping/Purchasing /Inventory Control

 Lead efforts to generate forecasts and initiate collaborative planning with the customers, analyze order history, POS data.

 Investigated and resolved variances using POS and Customer information.

 Generated POS and Forecast reports from Retail Link and analyzed these with internal team members as well as with the Customer.

SUPERB REFERENCES AVAILABLE UPON REQUEST

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