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Engineer Manager

Navi Mumbai, MH, 400705, India
August 14, 2012

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Surbhit Jain

Contact Details:

Mobile: 976-***-****


SAP Business objects Administrator/Developer


Seeking a challenging position in the field of Business Intelligence (Business Objects) where I get a chance to explore to new technologies and add my corporate experience to the Company’s Profit.

Professional Experience

Overall 4 Years Experience in IT Services Industry and 3.7 Years of experience in Business Objects Reporting and Administration.

Experience in BI tools mainly Business Objects (6.5, R2, R3.1, and BI4.0), Crystal reports 2008 and SSRS administration.

Created/Modified Universes using Universe Designer.

Experienced with other reporting Tools like Desktop Intelligence, Info view, Rich Client, QWAS, Query builder.

Have experience on SQL, PL/SQL

Experienced in Business Objects Deployment and Administration on different UNIX based OS like Red Hat Linux 5.0, Solaris 8, AIX and Windows.

Expertise on Client tools (Desktop Intelligence, Web Intelligence, Designer, Import Wizard, URL reporting, Xcelcius)

BO deployment & configuration on WAS, IIS, clustering and load balancing.

Experienced in installation, clustering and performance tuning of XI R2/R3. Also created Disaster Recovery plans for projects.

Experience in migration from BO 6.x to XI R2 and XI R2 to XI R3 (3.1).

Having exposure on BI4.



B. E. from SATI Vidisha MP with 73.81%

Organizational Experience

2.7 Yrs working experience with L&T InfoTech, Mumbai as a System Engineer

1.3 Yrs working experience with iGATE patni, Mumbai as Senior System Engineer

Domain Knowledge


Designing and Development:

Report and Universe Designing using different BO client tools:

• Desktop Intelligence

• Web Intelligence

• Designer

• Rich client

• Crystal reports


• Query Builder

SAP Business Objects Installation: - (Deployment)

These are different types of installation which I have performed and have good knowledge. Type of installation:-

• New installation

• Expand installation

• Custom installation

• Upgrade installation

• Silent installation

Clustering: - Clustering between two different BOE servers.


• Business Objects XI R2

• Desktop Intelligence, Web Intelligence

• Info View, CMC Broadcast Agent, Business Objects

• Administration Console, Designer, Supervisor

• Xcelsius, Crystal Report,


Deployed different BO tools on:

• Web logic 10.4

• Tomcat 2.2


Migration of old version of BO product (eg.BO 6.5) to new version of BO (e.g. BOXIR2, BO XI 3.1) using Import Wizard and also done migration with the help of command line utility BIARENGINE.jar on Unix platforms


• Performing Server Management Tasks, using Central Configuration Manager (CCM) and Central Management Console (CMC).

• Configured the auditing database, System database.

• Business Objects connectivity, migration and security with Domain, Local NT account.

• Experience in Database Connectivity, Migration, Maintenance and Security.

• Expertise on Add on tools like Life Cycle Manager XI 3.1 (Windows and Unix), Report Comparison Tool, Report Conversion Tool, Repository Diagnostic Tool.

• Expertise in querying the repository database with Query Builder.


I have configured Business Objects XIR2 with Active Directory, and also configured Single Sign On with Kerberos and Vintela for Java Info View.


• Installation issues (Java deployment, .Net deployment)

• Report display issues (Crystal Reports specific, WebI and DeskI specific)

• Scheduling issues

• Connectivity issues

• Performance issues

• Networking issues

• Stability issues

• Migration issues

• Authentication issues



Client CITI Bank, US

Software’s Business Objects Enterprise XI 3.1, BI4.0, Business Objects Enterprise XIR2, Web Intelligence, Universe Designer, Desktop Intelligence, Oracle 9i/10g, Actuate, Ab Initio support

Operating System Windows 2003 Enterprise Server (64 Bit Server), Windows XP (Client), Unix, AIX, Linux

Other Tools VMware, Citrix, WebEx, Net Meeting, Live Meeting, Team Viewer

Team Size 10

Project Duration July 2008 to April 2011

Role Team Member

Company L&T InfoTech, Mumbai


CITI Bank is leading financial service provider in US. Their service results in accumulation of large amount of data related to Transaction, Legal Firm, Real Estate, Purchase Orders and Invoices. This Project focused on the no. of such transactions logged in the Supply Chain Finance Portal and creates reports for understanding the various KPIs like: Transactions month wise, quarter wise, top 20 businesses, etc. Along with reporting there was a need to test and perform enhancements on the Reports as well as Universe Design.

Roles & Responsibilities:

1) Administration/Installation/Configuration/Deployment of Business Objects Products.

2) Designing Universes and BO Reporter, including Report Design and Universe Design, Data base Connectivity and Web / Application Servers.

3) Knowledge of architecture of Business Objects servers, rights, scheduling process

4) Server Load balancing, Disaster recovery, clustering, Administration, Profiles & Publishing and deployment.

5) Installation & Configuration of Application Servers (IIS, Tomcat, Web sphere).

6) AD, LDAP, Single sign on (SSO), Site Minder authentication.

7) Involved in the complete migration(Requirement Gathering – Moving in to Production Environment)

8) Worked with Deployment of Business Objects Server alone(Worked on Production Server to make it available for users)

9) Involved in gathering requirements from the Business and IT.

10) Performed Universe design Changes (creating Star schema for better performance of data fetch)

11) Developed Reports in Desktop Intelligence with Oracle Stored Procedures

12) Create several adhoc reports (Deski and Webi) in BO XI 3.1 to validate the data

13) Involved in testing the Business Objects performance & Connectivity across different domains.

14) Coordination with SAP team for troubleshooting issues.


Title UAM BO Administration

Client Universal American Financial Corporation, USA

Software’s Business Objects Enterprise XI / XI R2 / XI R3.1/BI4.0, Crystal Report 2008,, SSRS administration

Operating System Windows 2003 Enterprise Server (64 Bit Server), Windows XP (Client), Unix, AIX, Linux

Other Tools VMware, Citrix, WebEx, Net Meeting, Live Meeting, Team Viewer

Team Size 12

Project Duration April 2011 to till date

Role Assistant Team Lead

Company iGATE patni, Mumbai


Universal American is a Fortune 500 company. UAM group of companies offers affordable healthcare products and programs, including traditional health insurance; Medicare managed care plans, and Medicare prescription drug benefits.

UAFC has Business objects environment which support different LOB. Some of the key responsibilities are as below.

Roles and Responsibilities:

• Business Object administration

• Designed and documented and configured the Multi server architecture of Business Objects

• Handled Migration, Life Cycle Management and Version Management of reports through different stages of Production.

• Understanding and discussing new Requirements from Clients through Regular interaction.

• Build and configure multi tiered QA/Dev Business Objects environment

• Conduct daily monitoring on all the Production, QA and Development BO Servers for performance and stability

• Analyze and troubleshoot any issues relating to any BO servers or reports

• Interact and coordinate with the client and the business users for their issues and concerns.

• Involved in gathering the requirements for the Operational Reports

• Helped the testing team by writing SQL statements to validate the reports

• Involved in migration of the universes and reports across multiple repositories using Import Wizard and BIAR file

• Installed and configured Oracle 10 G Client & BusinessObjects XI 3.1 Client on Client machines

• Technical hands-on expertise in using Business Objects 6.1b,XIR2, XIR3.1, Designer, CMC, CMS, CCM, Web Intelligence, Desktop Intelligence.

IT Skills

Software : Business Objects Enterprise XI / XI R2 / XI R3.1/BI4.0, Crystal Report 2008, SSRS reporting

Languages: C++, C

OS: DOS, Windows (98, ME, 2000 Professional, 2003 Enterprise server, XP) Professional, 7 Professional), Solaris 8, 9 & 10, Linux, AIX 5.3

Reporting Tool : Crystal Report, Web I, Desk I Explorer, Xcelcius, SSRS

Office Automation: MS Office 2003, 2007

Database : MS SQL Server 2000/2005, Oracle, DB2

Server : Putty, LDAP, Winscp

Tools: VMware, Net Meeting & WebEx.



Personal Details

Address: Sai Sadan, Near Teen Taki, Koparkhairane, Navi Mumbai-400709


Phone: 976-***-****

Date of Birth: 12/07/1985

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