ROXANNE PALMER-PETTIFORD
*** ************ ***, ************, ** 08515
h. 609-***-**** c. 609-***-**** **********@***.***
QUALIFICATION SUMMARY
MULTI SITE MANAGEMENT EMPLOYEE RELATIONS STAFFING/RECRUITING
TRAINING/DEVELOPMENT REWARD/ COMPENSATION SUCCESSION PLANNING
PERFORMANCE MANAGEMENT STATE/FEDERAL LAWS COMPLIANCE INVESTIGATIONS
SKILLS
• Easy HUD/RESPA
• Easy Soft Family (CIA)
• Federal E-Filing
• Lexis-Nexis/ Westlaw
• Microsoft Office 2011
• Legal Terminology
• HR Terminology
• Excellent interpersonal communications
• Exercises independent judgment
• Detail-oriented with excellent research, investigative, analytical, and reporting abilities
• Decision making abilities
• Discreet with privileged information
EXPERIENCE HIGHLIGHTS
HUMAN RESOURCES: MULTI-SITE MANAGEMENT SUPERVISION - District Human Resources Manager for seven locations. Opened two large box retail stores. Established partnerships and developed strategies to accomplish goals. Coached and managed performance of district leadership team. Executed workforce planning for the district. Supervised three Human Resource Managers and seven Coordinators.
DECISION MAKING - Reviewed terminations, mediated conflict and evaluated risk to reduce liability. Analyzed succession plans to identify talent and game plans for opportunities. Reviewed compensation and made modifications as needed. Represented company at unemployment hearings.
COMPLIANCE - Conducted internal/external HR Audits (I9’s, records and files).Conducted investigations, ensured compliance with Fed/State and local laws. Oversaw workers compensation files and followed OSHA reporting. Processed regulatory HR transactions in Federal Government.
COMMUNICATION - Articulated policies to leadership teams and associates. Led conference calls and meetings to set goals and expectations. Generated correspondence via email, spreadsheets, and reports. Handled call center inquires, benefits, and annual enrollment. Ensured follow up communication with resolution on all pending issues. Highlighted and publicized initiatives and recognition on communication board.
LEGAL: Transcribe written and oral correspondence, Draft Complaints, Communicate with all attorneys in the case, Research information for case; Reviewed, made changes to comments and responses on new proposal for posting in the Federal Register, Researched Farm Land Assessment
EMPLOYMENT HISTORY
FDU VOLUNTEER/INTERNSHIP PROGRAM
- Mayer Law Group LLC, Princeton, NJ Nov 2011 to Present
- Department of Agriculture, Office of the Secretary, Trenton, NJ Oct 2011 to Present
BENEFITS CALL CENTER REPRESENTATIVE, DSU Staffing, Cherry Hill, NJ Sep 2010 to Jan 2011
DISTRICT HRM & HR MANAGER, The Home Depot Inc., South Plainfield, NJ Jan 2002 to Oct 2009
HR MANAGER, AeroComm Inc., Englewood Cliffs, NJ Dec 2000 to Dec 2001
EMPLOYMENT CONSULTANT, Lucent Tech. Services Co., Holmdel, NJ Nov 1997 to Apr 1999
HUMAN RESOURCES, Federal Bureau of Prisons, MCC, NY Sep 1991 to Mar 1997
EDUCATION OTHER CREDENTIALS
Fairleigh Dickinson University
• Paralegal Certificate Program, Eatontown NJ
… ABA Approved
… Completed December 2011
• Masters of Administrative Science, Teaneck NJ
… Human Resource Management
… Graduated June 2006
Rutgers University, New Brunswick NJ
• Bachelor of Arts - Sociology
Notary Public Commission expires Jul 2016
U.S. NAVY
USS Sierra AD-18, Nov 1986 to Nov 1990
MEMBERSHIPS
South Jersey Paralegal Association (SJPA): Member since 2011
National Federation of Paralegal Associations, Inc. (NFPA): Member since 2011
Society for Human Resource Management (SHRM): Member since 1998