Sharice Jones
Missouri City Tx 77489
*******.*****@*****.***
PROFILE
Resourceful, solution-focused Human Resources Professional uniquely skilled in Organizational Training and Development, Recruiting, Employee Relations, Project Management and Compliance e.g. Employment Eligibility, ADA, FMLA, EEO, ADEA, FLSA, AAP. Specializing in I9 Employment Eligibility and E-Verify. Excellent interpersonal and rapport-building skills.
RECRUITING
Perform interviews to assess candidate's capabilities, participate in the evaluation process and hiring decisions, provide candidate follow-up and feedback, and extend and negotiate employment offer. Identify and anticipate system needs and seek out quality candidates to bring into the system. Educate employers on market trends within the healthcare industry. Participate in networking events to increase candidate pool; planned and executed college recruitment open houses for Major universities. Utilize various resources for sourcing quality candidates; using WorkinTexas.com; monster.com; hotjobs.com; jobing.com, facebook and LinkedIn. Organizes, leads, and documents post-interview debrief /feedback and post-mortem with interviewers and candidates as employer requests.
EMPLOYEE RELATIONS
Advisor to Senior and Mid-level Management, providing coaching and guidance in conducting internal investigations related to Harassment, Workplace Violence, Discrimination, Termination Support; Sensing Sessions and other workplace issues/trends.
Liaison in improving communications between management and employees promoting Win-Win outcomes. Developed and Maintained Employee Handbook.
Client training includes: FMLA, Job Accommodations, Sexual Harassment and New Manager Training. Project Management of various Human Resources Projects. Conducted I9 audit for client over 20K employees; saving the company over several thousands of dollars.
BENEFITS ADMINISTRATION
Conducted group and individual New Hire benefits training; led discussion groups addressing personal concerns and benefits. Participated in policy formulation through input and feedback to leadership. Experienced working with Thrift/401(k) Plans, 403(b) and Retirement Accounts.
MANAGEMENT
Developed performance standards for team members and perform semiannual reviews. Managed 42 direct reports; coaching and counseling of Leave Management (FMLA, STD, LTD). Ensured compliance of all federal and state human resource laws (Cobra, Hipaa and ADA). Applied strategies to improve productivity, performance staffing, workforce management, performance management, dispute resolution and policy administration. Coordinate all exit interviews for terminated employees. Enter employee information into Siebel, PeopleSoft and Payroll systems. HR Systems, Compensation, Payroll, Benefits and Human interpret total absence management plans and policies for Human Resources and Benefits Center. Monitor all interface issues with Resources on any projects or issues related to designated policies or plan area(s). Met with management weekly to discuss employee’s performance and needs of improvement.
Mercer HR Consulting
(Client: UnitedHealth Group), Houston, Texas 2001 – Present
Employee Relations Specialist
Aetna Insurance (formerly Prudential) 1998- 2001
Care Advocate Specialist
COMPUTER and TECHNICAL SKILLS
Proficient in Windows applications, Microsoft Office (Word, Excel, PowerPoint), Outlook, Lotus Notes, Visio, WebEx, Microsoft Live Meeting, PeopleSoft, E-Verify, Success Factors, Siebel, Oracle Document Management
Extensive use Human Resources Information Systems (HRIS) for Payroll, Compliance, Leave of Absence and Employee Record Management
EDUCATION AND TRAINING
Master of Business Administration/Human Resources Management
University of Phoenix, Phoenix, AZ
Bachelors of Science
University of Houston Downtown, Houston TX
Anticipated Completion of PHR Certification 2011