Keyla Troche
**** ******* ***** • Orlando, FL ***25
***********@***.***
Objective Statement:
I am a dedicated, self motivated, team player looking for a rewarding opportunity to work with patients and customers. I have experience in working with customers as an assistant manager and a customer service employee. I also have experience with clients as a front desk receptionist. I took numerous computers application courses and intro to business classes.
Summary of Qualifications:
Congenial and enthusiastic contributor and supporter of team goals
Knowledge of office practices and procedures
Strong attention to detail, great math skills and enjoys working with numbers
Excellent analytical, organizational and communication skills
Proven ability to prioritize and handle multiple tasks in a challenging environment
Education and Training:
Burlington County College, Burlington, NJ
- Associate of Nursing, Education, 2010-2012
Computer Skills:
Windows Vista, Windows XP, MacAccess, Microsoft Office, Quickbooks, Times Matter 7&Needles
Basic computer hardware assembly and component/device replacement
Learns new software applications quickly
Other Skills:
Fluent written/spoken Spanish
Fast paste typist
Excellent Comunication skills
Drivers license
Employment Experience:
11/2010: Target (Burlington, NJ)
Seasonal Cashier
Zoned all products on shelf
Welcomed guest
Assisted them in their needs
Directed them to the register
Assured a smooth transaction
05/2008 - 02/2010: Garces & Grabler P.C. (Trenton, NJ)
Front Desk Receptionist
Worked 40-50 hrs/wk
Scheduled appointments
Answered/ transferred calls
Data Entry
Customer Services
Intaker
Received payments and processed them into the system as well as kept ledger book up to date
Provided translation assistance for Spanish-speaking clients
Supply orderer
Finalized weekly totals at end of week
09/2006 - 01/2008: CVS Pharmacy (Mt. Holly, NJ)
Clerk / Photo Technician
Responsible for register and stock on truck days
Process film from cameras, internet and other digital media
Proactively checked accounts payable and performed collections
Assured customers successfully found items and assisted them to payment and checkout
Oftenly checked out precriptions to customers
10/2007: Babysitting: (Westampton, NJ)
Babysitter
Assured homework and other school work were completed
Made and served dinner
Played games
03/2004 - 03/2005: Borinquen Cafe (Mt. Holly, NJ)
Assistant Manager
Assured correct food was prepared daily
Supervised employees and helped the chefs with orders
Executed financial closing in the registers at the end of day
Discussed new suggestions and daily highlights with the owner
Volunteer Work:
Big Brother Big Sister