Manager Medical

EDUCATION

The University of Texas at Austin

BS, Communication Studies: Corporate Communications December 2011

Business Foundations Certificate

EXPERIENCE

TCG Group Holdings, LLP Austin, TX

Office Assistant August 2011 - January 2012

•Organized and distributed incoming mail and faxes. Scanned documents into the computer system, so that the electronic files could be catalogued and transferred more efficiently. Also, processed paperwork and entered clients’ information into the company database, then sent out necessary documents to vendors or representatives.

•Assisted Accounting Department with distributing checks to clients by preparing them with postage and envelopes. Faxed, scanned, and provided copies of documents for various departments.

•Trained new Office Assistants, ran company errands, and assisted with monthly supply inventory and shopping. Also, filled in for receptionist when needed by answering a multi-line telephone and directing calls to appropriate departments, greeting visitors and clients, and distributed and logged FedEx/UPS packages.

Medical Surgical Specialists Kerrville, TX

Receptionist June 2010 – July 2011

•Greeted patients, issued health and insurance forms when they arrived for appointments, and entered information into Medisoft database. Scheduled appointments, answered phone calls and provided patients with basic information or transferred them to a nurse. Managed co pays and bill payments

•Maintained efficient communication between nurses and doctors by keeping patients’ charts organized and readily available: inserted new or updated information, transferred, and filed charts. Scheduled surgeries and procedures with the local hospital, and also communicated with other physicians’ offices regarding mutual patients and referrals.

TCG Group Holdings, LLP Austin, TX

Information Technology Department Intern December 2011-Present

•Assist with communication with vendors concerning the transfer of clients’ personal and financial information using secure electronic files. Create, edit, and format claim forms using Microsoft Publisher and Word that will be distributed to departments' participants.

•Collaborate with the IT Manager to restructure the current Client Relationship Management system, Salesforce, to better service the Financial Advising department and the organization of their business workflow.

•Provide spreadsheet updates and creation using Microsoft Excel, data clean-up within network structure, and research for various projects within the IT and Financial Department using in-house databases and internet searches.

Peterson Regional Medical Center Kerrville, TX

Development Department Intern June 2010 – August 2010

•Wrote press releases for local newspapers about upcoming hospital events and the arrival of new physicians. Researched and wrote articles for monthly in-house magazine, Your Health Matters.

•Worked with the Hospital Liaison who met with local physicians’ offices to provide information about new services and mediate a positive relationship between parties to insure satisfaction with PRMC and all associated facilities.

Office of the First Lady Anita Perry Austin, TX

Office Intern June 2009 – August 2009

•Wrote press releases and media advisories for events the First Lady would be attending or was to be the Keynote Speaker. Consolidated the media outlets lists and assisted with social media updates.

•Responded to invitations, announcements, appearance requests, and general letters from correspondents.

LEADERSHIP & SERVICE

Alpha Chi Omega Sorority, Vice President Risk Management January 2009 – December 2009

WAYA Girls Volleyball,Coach September 2010 – December 2010

H.O.S.T.S Mentor Program, Mentor January 2009 – May 2009

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