RIZA BUSADRE

Noah Blomquist Way,

Rancho Cordova, CA 95670

Residence: 916-***-****

Mobile phone: 916-***-****

rr7cy8@r.postjobfree.com

SUMMARY:

I have more than ten years IT experience as Systems Analyst Programmer and Quality Assurance tester. As programmer analyst, I have an extensive experience in detailed system analysis & design, development, production support, user training and project implementation. As QA tester, I have experience doing functional testing, regression testing, and writing/executing test scripts . Industries I have worked with include Healthcare, Distributions, Telecommunications, Pharmaceutical, Manufacturing, and HRIS & Payroll.

SKILLS:

• Programming Languages: IBM AS/400 RPG iSeries, IBM AS/400 RPG III, IBM System 38 RPG III, SQL (embedded and stand alone), Cobol, Visual Basic 6.0, GUI (Graphic User Interface)

• Software/s: : CompBenefits (Humana healthcare system); IBS Enterprise & ASW with WMS (Warehouse Management System) and Financials; Cingular CARE Client system, MESA (Manufacturing Execution System Application), Virtuoso, HRIS & Payroll, MS Excel, MS Word, MS Visio, MS Access, IBM XT

• Operating Systems: Windows Vista, Windows XP, IBM OS/400, Client/Server

• Tools: TCP/IP, File Transfer Protocol, Visio, File Compare and Merge Utility, JCL

• QA Testing Tools: Clarity, E-room, Mercury Test Director; Lotus Notes, TestBench

• Change management system: Hawkeye, ALDON, EzView

PROFESSIONAL EXPERIENCE:

Tata Consulting Services Aug 2011 - October 2011

Project:

Humana QA Analyst

Roswell, GA 30076

Humana is one of the largest in the healthcare industry that offers range of products and services in addition to health group insurance including dental and vision.

Principal duties and responsibilities:

• Responsible for the manual testing of all AS400-related projects in CBIS (CompBenefits) and RIMS making sure that they pass the business requirements. This includes the development and execution of test scripts; coordination of the errors found to the developers/programmers (both local and off-shores) until the programs are bug-free.

• I write, execute and maintains test plans and test scripts based on the business requirements.

• Coordinates to the developers/programmers (both local and off-shore) all the bugs found during testing until the programs are bug-free or working correctly.

• Communicates and coordinates testing status, progress reports, issues to the project team every week.

Software Used:

SQL/400 in AS/400 IBM machine, Test Bench, E-room, MS Visio, MS Word, MS Excel in Windows XP

International Business Systems - Americas June 2007 - Feb 2009

90 Blue Ravine Road, Folsom, CA, 95630 AS/400 RPG Programmer/Analyst

IBS is a world leading provider of distribution software and other services to distribution and manufacturing companies.

Principal Duties:

• Responsible for analyzing new requirements to the existing application and provides detailed specifications documentation based on the approved functional business design.

• Responsible for system development and maintenance of IBS Enterprise system. That is, program coding, unit testing and debugging until the desired program functionality is met.

• Responsible for manual QA testing all of projects handled doing writing and execution of test scripts to ensure that the standards and procedures are met.

Software/s Used:

IBM AS/400 RPG IV, SQL, DFU, SDA, Sub-file, Application Software (ASW) or IBS Enterprise, ALDON, MS Word, MS Excel, MS Access in Windows XP

Tek Systems Nov. 2006 – Jan. 2007

Atlanta, GA QA Tester

Project/s:

Cingular Wireless Nov. 2006 -Jan 2007

Principal duties and responsibilities:

• I was part of the team that tested the implemented system called AT&T Unity Plan.

• Maintains test plans/scripts based on the result of the testing done.

• Creates ticket for every error found during the test to be sent to the developer for correction. Once corrected, will test again the program until it is bug-free.

• Coordinates/reports to my team leader all the issues found along with the solution.

Software Used:

SQL/400 in AS/400 IBM machine, GUI, Mercury Test Director, Jack Track, MS Word, MS Excel in Windows XP

Interpharma (Asia Pacific) Limited Philippines ROHQ Mar 2003 – Feb 2005

Makati City, Philippines AS/400 Analyst Programmer

Interpharma is the regional IT office of Zuellig Pharmaceutical. An Asia Pacific's leading provider of cutting-edge logistics services covering Inventory Management, Warehousing Distribution and Customer Order Management.

Principal duties:

• Responsible for the development and maintenance of the existing software product of Zuellig Pharmaceutical companies for Asian countries such as Philippines, Thailand, Korea, Vietnam, and China.

• Responsible for the system conversion of Zuellig Pharmaceutical Philippines, Corporation. It includes files interfaces, data mapping, program modifications, and unit testing for sub-systems such as WMS (Warehouse Management System), Sales order, Purchase Order, and Financials.

• Responsible for the writing and execution of test scripts. Performs system functional testing, and regression testing on every projects handled.

• Gives production support to the end-users, defines and resolves issues on a timely manner.

Software/s Used:

Structured Data Systems (SDS), ASAP, AS/400 RPG III, DSPF, RLU, CLP, PDM, DDS, SQL/400, Query/400, FTP, Windows 2000, Windows Professional, MS Excel 2000, MS Visio in Windows 2000

Software Laboratories, Inc. for Toyota Motors Corp. June 2002 - Dec 2002

Makati City, Philippines Systems Analyst

Software Laboratories, Incorporated was established in the Philippines in 1987 to answer the demand of IT Professionals with experience in customized application development.

Projects/Special Assignments:

• Completed the design of Export Monitoring System (EMS) automation for client Toyota Motor Philippines Corporation. That includes research, interviewing the end-users about the manual system to identify the system's functional design; did project hour estimation including cost and manpower requirements.

• Supervised the Finance team with 2 Programmer Analysts (both RPG/400 and Visual Basic) giving programming and analysis assistance.

Software/s Used:

MS Word, MS Excel, MS Visio, MS SQL in Windows 2000, Visual Basic 6.0, AS/400 RPG III

International Business Systems -US May 1999 to April 2000

90 Blue Ravine Road, Folsom, CA, 95630 Sr. Programmer/Analyst

IBS is a world leading provider of distribution software and other services to distribution and manufacturing companies.

Principal duties:

• Responsible for the development and maintenance of IBS' product called Application SoftWare (ASW) doing program coding and unit testing for sub-systems: Sales Order, Warehousing and Financial.

• Writes detailed technical specifications which include files, data and program analysis based on the approved functional design.

•Worked as QA tester for 6 months doing manual system regression testing; writing of test scripts/plans based on the approved business functional design. Reports the bugs to the developer and once corrected, I will re-test the program and finalize the test script.

Software/s Used:

Application Software (ASW), ALDON, AS/400 RPG ILE and RPG III; File Transfer Protocol (FTP), MS Windows 98 and Lotus Notes

Special Recognition:

Team Player of the Month for doing an excellent job in QA testing our finished products before promoting to production.

Allied Information Services, Incorporated April 1997 to April 1999

Las-Pinas City, Philippines Sr. Programmer/Analyst

Allied Information Services is a daughter company of ALLTEL Information Services at Little Rock, Arkansas, which used to offer an outsourcing business for telecommunication industry in the Philippines regarding Customer Care and Billing software with PILTEL and Philippine Long Distance Telephone as clients.

Principal duties:

• Follows program specifications and develops appropriate statements using the specified programming language to produce a defined output from a defined input.

• Researched and analyzed information sources to determine the cause of any problem issues that occurred in the system and then develop a method to correct them.

• Prepared detailed technical design to accompany all system designs, new programs changes and installations.

• Assisted Business Analysts with their projects by doing research and system technical analysis.

• Lead two (2) programmers with the development and implementation of Customer Care System.

• Prepared resources estimation that is needed to complete a programming project from medium to large scale project.

• Did QA testing for several months which includes writing, execution and maintenance of test scripts. Coordinates with the program developers all the errors found until the program is bug-free.

• Wrote test plans and completed testing for system's Y2K compliancy of Customer Care system

Software/s Used:

Virtuoso, Hawkeye; AS/400 RPG III and RPG ILE; SDA, DBU, DFU, SDA, SQL, DSPF, File Transfer Protocol (FTP), MS Windows 98.

Amkor Technology Philippines June 1996 to April 1997

Muntinlupa City, Philippines Systems Analyst

Amkor Technology is the world's largest independent supplier of outsource packaging and test semi-conductor interconnect services. With more than 30 years of continuous improvement, growth and innovation, Amkor has become a trusted partner for most of the world's leading semi-conductor suppliers, providing the packages, service and technology.

Principal duties:

• Responsible for the design, development and maintenance of Payroll and Human Resources Information System.

• Give production support to Payroll users by defining and analyzing the issues and resolving them.

• Directly worked with the end-users doing brainstorming for required new development needed in MESA, Payroll & Human Resources systems.

• Conducted system walk through for each newly developed sub-system of HRIS.

• Created ad-hoc reports using SQL/400 for the end-users as per request.

Software/s Used:

Manufacturing Execution System (MESA), AS/400 RPG III; MS Windows 95 (MS Word and MS Excel)

Novelty Philippines, Inc. May 1991 to June 1996

Paranaque City, Philippines. Programmer

Novelty Philippines, Inc. is one of the multi-national manufacturing firm companies engaged in exporting baby apparel which is a local subsidiary of Baby Togs, Inc. located in New York City.

Projects/Special Assignments:

• Responsible for all the development and maintenance of Payroll (including company and government benefits) and Human Resources Information Systems (HRIS). That includes, interviewing users, analyzing new requirements or enhancements; preparing basic documentation; program coding, unit and system testing, and debugging.

• Responsible for giving an excellent production support doing analysis and identifying technical problems and providing solutions to the any system production issues.

• Conducted users training for the newly implemented projects.

• Created ad-hoc reports as per request by users using SQL/400.

Software/s Used:

AS/400 RPG III in IBM machine, RPG III in System 38 IBM machine; SDA/ DBU, DFU, Sub-file, DSPF.

Graduated with a Degree of:

Bachelor of Science in Mathematics

Special Courses/Trainings:

• Java and J2EE Programming

Sept 2003 to Oct 2003/July 2004 to Sept 2004

NIIT

• COBOL Programming

July 13, 1998 to July 24, 1998

Strategic Business Solutions, Inc.

• Effective Time Management

July 8, 1998 to July 9, 1998

Personnel Management Association of the Philippines

• Project Management

Jan. 5, 1998 to Jan. 9, 1998

Alltel Information Services

Visa Status:

Green card holder

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