Human Resources Manager

MARIA G. MEDINA, SPHR

**** ******* ***** • Whittier, California 90601

626-***-**** • Email: ***********@*****.***

HUMAN RESOURCES MANAGEMENT PROFESSIONAL

Director of Human Resources, Human Resources Manager, Senior Regional Human Resources Manager

Versatile, energetic, and forward-thinking bilingual manager with demonstrated leadership in human resources, specializing in partnering with internal business groups. Accomplished in providing clear direction to staff, as well as building and maximizing the performance of cross-functional teams. Optimal professional with fiduciary experience, coupled with proven success in handling highly confidential materials and information. Influential leader offering demonstrated success in strengthening morale and spirit, and fostering open cooperation and communication.

CORE COMPETENCIES

• Budget Planning/Analysis • Employee Relations • Organizational Development

• Strategic Planning • Compensation Design • Federal, State & Local Regulations

• Training & Mentoring • Succession Planning • Talent Management & Acquisition

• Multi-site Management • HRIS System Design • Change Management

SELECTED CAREER ACHIEVEMENTS

• Boosted HR Departmental internal customer service scores over 10%, from 3.8 to 4.21 within 12 months. (CO-OP)

• Recognized as the number one performing region (Los Angeles region) in the nation four out of five years. (YUM!)

• Instrumental in the assimilation of an acquired company’s Human Resources Department. (AIMCO)

• Negotiated 2010/2011 health care benefits renewal down by 20% through minimal plan design changes and broker leverage, saving over $900,000 dollars and preserving the premium contribution strategy. (CO-OP).

• Negotiated $75,000 reimbursement of premium identified after detailed benefit audit. (AIMCO)

• Implemented compensation plan and structure to ensure fairness for exempt and non-exempt staff. (CO-OP)

• Instrumental in RFP process for the procurement and implementation of new HRIS systems. (CO-OP)

• Lead project team that revamped system-wide job descriptions to guarantee compliance with ADA law. (YUM!)

• Spearheaded HRIS enhancement project, implementing performance appraisals onto online HRIS system for ease of access and completion. Established employee and manager portal in collaboration with IT and HRIS Manager. (YUM!)

• Lead RFP process for the analysis and comparison of broker services resulting in successful selection of larger broker with more capacity to serve our employees. (CO-OP)

PROFESSIONAL SUMMARY

Executed the delivery of all human resources activities for national and international companies. Created and ensured adherence to annual departmental operating budgets of up to $1.2 million. Oversaw teams of human resources professionals responsible for the HR services delicery to in excess of 3500 staff located in various locations around the country. Champion for company culture development. Work closely with upper and lower management to advise, counsel and coach them on how to handle employee relations issues. Responsible for design and administration of comprehensive benefits plans. Liaised with business leaders to redesign and align newly formed HR organizational structures after corporate acquisitions. Performed competitive analysis to create attractive compensation and benefits programs. Authored comprehensive training and on-boarding materials. Shrunk cost-per-hire through active management of talent acquisition and retention initiatives. Conducted investigations upon claims of sexual harassment, age discrimination, race discrimination, etc.

Developed Leave of Absence (LOA) Manual with procedures and instructions on how to handle different types of leaves of absences. Planned and executed strategic corporate and district -wide Human Resources strategies. Simplified and consolidated corporate HR processes. Directed annual performance and merit review process. Managed day to day performance of employees and develop action plans through corporate progressive discipline policy. Researched, analyzed and procured HRIS systems. Created compelling talent retention strategies to recruit, hire, train and motivate staff. Proficient in social media use for business purposes, through Facebook, Twitter, LinkedIn, Yelp, etc.

MARIA G. MEDINA • ***********@*****.*** • PAGE 2

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EMPLOYMENT HISTORY

WESTWOOD COLLEGE, Southern, California • 2012 to present

A for-profit institution of higher learning with 17 campus locations in six states and online learning options.

Senior Regional Human Resources Manager

Currently support 6 campuses in Southern California and Denver, Colorado with a population of approximately 600 employees.

CO-OP FINANCIAL SERVICES, Rancho Cucamonga, California • 2009-2011

The industry leader in access and convenience products for credit unions..

Human Resources Manager

Supported population of 280 employees with 65% located in California and the remainder located in 25 other US states.

YUM BRANDS INC., Irvine, California • 2003-2009

The largest restaurant chain in the world, parent company of Taco Bell, Pizza Hut, KFC, Long John Silver’s and A&W.

Human Resources Manager – Kentucky Fried Chicken

Supported 2 Regions in California with 150+ locations and 500+ bilingual managers, Area Coaches and 2 Region Coaches.

AIMCO CORPORATION, Beverly Hills, California • 2000-2003

A leading REIT composed of 768 apartment properties with 123,000 apartments in 43 states and Puerto Rico.

Human Resources Director

Supported 475+ bilingual employees located in 138 locations in 6 Southwestern States.

FREMONT GENERAL, Santa Monica, California• 1997-2000

Workers compensation and Investment and Loan organization.

Benefits Administrator

Supported 3500 employees in multiple states across the United States.

PRUDENTIAL HEALTHCARE (now Aetna), Los Angeles, California • 1993-1997

Healthcare organization.

Billing and Eligibility Supervisor

EDUCATION, CERTIFICATIONS & ASSOCIATIONS

Masters of Science – Human Resources Design • School of Behavioral and Organizational Sciences

Claremont Graduate University, Claremont, California

Bachelor of Science - Business Administration/Management • California State University, Los Angeles, CA

Senior Professional in Human Resources (SPHR)

Human Resources Certification Institute, Alexandria, Virginia

Society for Human Resource Management (SHRM) – Professional Member

National Society of Hispanic MBAs (NSHMBA) - Member

Certified Benefits Professional (CBP designation) – In Process

LANGUAGES

Spanish - Fluent

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