ISAAC H. UTTER

**** ***** ****** ***, ******** • CA 95843

rqogx2@r.postjobfree.com • 916-***-****

December 13, 2010

To Hiring Manager:

I am applying for the Co-Manager position. My valuable Business Owner / Business Administration Degree / Account Manager experience makes me an ideal candidate for this position.

Briefly, my strengths and qualifications include:

• Sales Manager at Residence Inn by Marriott, maintain 15 active corporate account and continually prospect new accounts. Effective at meeting clients, building rapport, and telemarketing.

• Experience in financial analysis and underwriting multi-million dollar commercial property. Strong quantitative & qualitative analytical skills.

• Over five (5) years Owning and Operating a small business. Extensive experience in estimating, project management, job costing, payroll, and financial reports. Trained, evaluated, lead, motivated, coached, and disciplined all employees. Company employed three full time / 6 part-time; company had revenues of $200k annually.

• Extensive experience managing job scope, schedule, purchasing, invoice processing, expense reporting, budgets, and project management on multiple concurrent projects.

• Demonstrated ability to communicate effectively, build strong working relationships and interact with all levels of staff and customers with tact and diplomacy.

• Ability to multi-task, work well under pressure, prioritize, meet deadlines and work in a team-oriented and cross-functional team environment; excellent problem resolution skills.

• BS in Business Administration from Sacramento State College, excelled at finance, accounting, financial analyst, strategic management. I have a passion for numbers!

• Strong math & computer skills – MS Office 07 applications, Impact (marketing software), Merlin (finds peoples personal information), Goldmine (database / revenue manager / financial reports). Have ability to utilize and maintain complex Excel spreadsheets.

My background and goals seem to match your requirements well. I am confident that I would be a good candidate for this position. If you would like to schedule an interview or otherwise discuss my interest in this program, please call me at 916-***-****.

Thank you for your consideration.

Sincerely,

Isaac H. Utter

Isaac H. Utter

3924 Tawny Meadow Way, Antelope • CA 95843 • 916-***-**** • rqogx2@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Island Hospitality Management – Residence Inn by Marriott

Sales / Account Manager, 2010-Present

Responsible for generating revenue for two hotels, totaling 500 available rooms, total revenue exceeding $22 million annually. Requires extensive experience with complex sales and business development. As an Account Manager it is my responsibility to maintain relationships and originate sales through key contacts with major accounts. Maintained working relationship with Fortune 500 companies such as IBM, AT&T, Citrix, SAP, General Electric, Toshiba, Qualcomm, Nvidia, SAP, and Abbott Labs. Conduct outside sales calls to prospect new business accounts, conduct site tours and telemarketing. Responsible for promotional material and representing Marriott brand & standards. Administrative duties include constant communication with Director of Sales and General Manager to include, weekly revenue meetings, action plans and sales activity logs. Generate financial reports for yearend marketing plans and next year’s pricing. Interpreting financial reports and position in market with competitors to developed strategic plan to increase ADR & Occupancy for hotel.

Experience with Fosse (Booking Tool), Marsha (National Booking Tool), Star Report (reports on ADR, Occupancy, Revpar) and Hoteligence (Information Database for Hotel Industry), generate financial reports for management team. Revenue management experience: Generate proposals, account management, multiple account management, report related data as required to all levels of management.

Accomplishments: Increased revenue, maintained working relationship, and built rapport with corporate accounts. Constantly achieve weekly quota for revenue average weekly sales are $18k, meetings, and sales calls.

Extracurricular: Organized monthly networking events for Hotel Industry

Above & Beyond Commercial Cleaning, Inc.

Sales & Marketing, Office Management, 2009–2010

Successfully developed and executed market/sales plan for new construction cleaning company. Prior to my arrival, the company had no commercial contracts in place, prospected/developed over $80k in revenue which increased the company’s gross profits by 10% annually. Provided administration support to operations team; job scheduling, project management, estimating, quality assurance. Finance Management; performed various on-going financial activities in the areas of accounting, expense reporting, financial planning, AR/AP, invoicing, budgeting, and pricing; participate in the planning, tracking employee hours, strategic analysis, and reporting of projects of varying contract type, size, complexity, and level of risk. Worked directly under owner, reported daily on employee performance, weekly sales recap, and managed revenue stream.

Accomplishments: Successfully won commercial and government contracts. Increased gross revenue by 10%, won government contracts that brought 75% net profit margins. Streamlined, refined and improved job costing practices reducing processing time by 10 hours during month-end close. Streamlined, refined and improved the client relationship practices.

Extracurricular: Monthly networking events at the Business Chamber of Commerce.

Marcus & Millichap Real Estate Investment Services

Sales Associate, Investment Advisor, 2008-2009

Performed full range of advanced sales duties and investment analysis in commercial real estate industry. Completed national training program to become investment advisor for commercial real estate owners, investors, and REIT’s. Completed training exams for underwriting commercial property; calculating cash on cash rate of return, IRR, profit and loss, and cash flow statements. Reported weekly to Regional Manager & Sales Manager, maintained weekly & monthly quotas. Attended weekly national training seminars for Multi-Tenet Retail Commercial Property. Attended monthly real estate & economic outlook seminars, information was essential for forecasting leasing rates, investment sales velocity, and cap rate trends. Partnered with commercial property owners to assist in the decision making process with their investments, completed pricing analysis, velocity reports in respective market, provided information on changes in the market place; i.e. city regulations, new developments, public nuisances, city restoration grants, financing options, and advised on all major predictive indicators for commercial real estate investing.

Accomplishments: Streamlined, refined and improved sales process to effectively penetrate Downtown Sacramento’s Commercial Real Estate market. Exclusively procured and marketed $7 million Multi-tenet Commercial property in Downtown Sacramento, just two weeks out of training. Commercial Real Estate and Economy was in free fall, still was able to partner with buyers and sellers to determine a market. Through personal knowledge of Commercial Real Estate market i.e. PPSF, Cap Rate, Leasing Rates, Velocity, and new developments in the area I was able to uncover over $65 million in liquid cash buyers were looking to invest.

Extracurricular: Member of NORCALREIA Premier Real Estate Investment Group, Sacramento Rotary Club

Crown Landscaping Construction & Maintenance

Owner / Operator, 2001-2006

Owned and operated successful landscape business for five years, started company with zero in 2001, by 2005 revenues grew over $200k annually. Marketed myself ‘door to door’ to start the business, quickly the business grew into full time work. Completed advanced training for office software such as; Quickbooks, Excel, and DynaSCAPE (Landscape Design Software). Maintained strong working relationships with clients, vendors, and employees; company fostered team comradery, strong customer service and annual bonuses for employees. Company grew consistently year over year, client attrition rate was low, very loyal customer base. Extensive experience in estimating, project management, employee management, job costing, payroll, AP/AR, and financial reports. Ability to oversee large projects managed by crew leaders, also experience in supervising many small crews over several jobs or large crews (20+) over a couple of jobs.

Accomplishments: Started with zero and built to over $200k annual revenue, over 90 regular maintenance accounts, and ability to fully design and install hard and soft landscapes. Year over year exceeded personal goals, successfully sold business in 2006 for 3x monthly earnings.

Extracurricular: Monthly networking events at the Business Chamber of Commerce.

EDUCATION

BS in Business Administration, California State University Sacramento, CA, Graduated 2008

Other:

Sacramento Entrepreneur Academy, Graduated, 2008.

Microsoft Certified Professional, Microsoft Office 2007, CSUS, CA 2007.

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