Customer Service Manager

Sharon D. McGrue

P. O. Box **** Lemon Grove CA **945

619-***-****+619-***-**** ********@***.***

OBJECTIVE: SEEKING A POSITION WHERE I CAN UTILIZE MY EXPERIENCE AND SKILL

WORK EXPERIENCE:

Oct-2006-Sept-2010 Viejas Casino Alpine, CA

SLOT REP

Guest Service

Cash Handling Pay0ut Jackpots

Cash Vouchers Fill Paper in Slot Machines

Oct-1985-Aug2006 Albertsons Lemon Grove, CA

CASHIER/FRONT-END MANAGER

Checkstand Cashier Drop money to safe

Assist customers to items Stocked-organized products

Scheduled lunches for 30 cashiers

Pick ups/loans money to register tills

Ran hourly reports

Open and closed store

Customers disputes

SKILLS PERSONAL STRENGTHS

Customer Service * Self-Motivated

Typing * Personable

Shorthand * Professional telephone etiquette

10-key * Organized

Data Entry * Thrive in fast paced environment

Scanners * Able to effectively coordinate multi-tasks

Accounting * Reliable

Retailinge

Inventory

Filing

Appointment Scheduling

EDUCATION

1983-86 GROSSMONT COLLEGE EL CAJON CA

COURSES COMPLETED

Accounting

Retailing

Typing

Shorthand

Communication

Business Math

Bookkeeping

1979-1983 MOUNT MIQUEL HIGH SPRING VALLEY, CA

GENERAL STUDIES

2YRS WORKING AS SCHOOL ATTENDANCE OFFICE

TYPING

FILING

INCOMING CALLS

ATTENDANCE HAND-OUT

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