Management Manager

Catherine Reuter

***** ****** ****** **. ****, TX 77494

Cell: 210-***-****

***************@*****.***

Profile

To obtain a position as a Receptionist where I can maximize my organizational skills in a challenging environment for achieving a high degree of efficiency in my work, as well as providing customers with the upmost service possible.

Education

Katy High School Graduated June 2009

Graduated with Honors; Drill Team Member for 4 years

Relevant Courses:

MS Office for Professional Staff

Electronic Presentations for Business Professionals

Keyboarding and Document Formatting

Communication Skills

Professional Office Procedures

Professional Development:

Microsoft Office Specialist (MOS), 2007

Blinn College August 2009- Current

56 College hours/ Major: Dental Hygiene

Main courses are Science oriented (Microbiology, Anatomy I & II, Psychology, Sociology ect.)

Applied for the Dental Hygiene Program for Fall 2012 (considered an alternate)

Key Skills

Office Skills: Office Management

Records Management

Database

Highly Organized

Spreadsheets/Reports

Event Management

Calendaring

Fast paced worker

Friendly & Welcoming

Outgoing Personality

Flexible Hours

Computer Skills: MS Word

MS Excel

MS PowerPoint MS Outlook

MS Access

MS Project MS Publisher

Windows

Work Experience

Chicken Oil Co. Manager, Sept. 2009 to Current

• Oversees and manages all areas of the restaurant

• Count money in each register before and after each shift

• Maintain a balanced drawer

• Ensures guest service meets company standards and customer satisfaction is maintained

• Respond to customer complaints, taking appropriate action to solve the problem

• Staff, train and develop floor managers and hourly employees through orientations, ongoing feedback and by conducting performance reviews

• Closely monitor the safety of the restaurant guests and staff through execution of food safety and restaurant safety standards and guidelines

• Lead all financial areas including sales growth, cost management, and profit growth, including writing checks to providers

• Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance

• Multi-task the management of employees and the needs of customers

• Make a weekly schedule for a functional staffed shift

• Answer phones and relay specific messages to the owners

References Available Upon Request

Contact this candidate