Customer Service Sales
Resume:
Resume
Akshita. Patel
hapeville, ga 30354
***.*********@*****.***
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Objective
Position as a Customer Service & Call Center.
Abilities
3 years of customer service and also cashier expriance
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment
like to work with new people
Highly productive in the use of Office 2000 Professional
Self starter with a can do attitude
Employment History
2008 - Present city forestpark, GA
Customer Service and Cashier
Collaborated with the Product Development department in developing new Fee
Based products and their sales to the unbanked credit card membership base.
Answered an average of three hundred customer calls in a day through the call
center queue. Worked as a Senior Representative in the Promise to Pay department
to ensure customers where given assistance in bringing their over limit and/or pass
due account current Performed duties in the Retention department retaining customers
who wanted to cancel their accounts, and also handle custmer in dest to sell product what new arrive.
Answered inbound calls in support of customer needs. Conveyed in a reassuring
manner step by step instructions to resolve application issues. Reviewed and
issued audits on account information and processes. Performed queries in multiple
databases. Adhered to government monetary regulations. Assisted in the creation
and development of the banks customer relationship management system
Education
Styears University,
major : nursing
i am still student with college to complet my degree in Nursing program.
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