Customer Service High School

Objective: To obtain a receptionist position where I will be able to apply my previous skills and experience.

Skills

Office:

Telephone & Front Desk Reception

Customer Service

Filing Database & Records Management

Data Entry (60 WPM)

Superb Customer Service Skills

Adept Written/Verbal Communicator Computer:

Word

Excel

PowerPoint

Web Research

Google Docs

Experience

Big Ben’s Roofing, Office Assistant 12/2010 to 11/2011

Redwood City, CA 94063

Handled a variety of customer service, administrative tasks and resolve customer requests and issues.

Front-desk reception, greet customers and clients. Answered incoming calls, take message and direct calls to appropriate person and department. Assisted with scheduling for on-site appointments for pricing quotes and paid close attention to details for all in-coming and out-going customer requests.

Maintained and organized front office for professional appearance managed all front office files and assist accounting department with accounts payable and accounts receivable mail outs and any administrative duties.

Boys and Girls Club, Front Desk 08/2009 to 05/2010

E Palo Alto, CA 94303

Volunteered as front desk clerk to gain experience and build office skills for the workforce.

First point of contact for club members, students, faculty and staff, as well as the whole community

Assisted with managing pick up and drop off times for student members during after school programs and activities.

Education

Canada College, Redwood City CA 94303 2011 to Present

Associate in Arts Degree in Social Work by 2013

Redwood High School, Redwood City CA 94063 2011 Graduate

High School Diploma with a Scholarship from the Redwood City Police Department

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