Querissa Reed
*.****@*****.***
PROFILE
Dedicated Administrative Professional offering versatile office management skills and expertise in various software programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.
SKILLS
Office Skills:
Records Management Front-Desk Reception
Database Administration Office Management
Spreadsheets/Reports Travel Coordination
Event Management Executive Support
Calendaring
Computer Skills:
MS Excel MS Word
MS PowerPoint MS Outlook
MS Access Paychex
MS Project MS Publisher
Quickbooks
EDUCATION
Middle College High
May 2008
High School Diploma
Southwest Community College
May 2008
Industrial Computer Fundamentals
EXPERIENCE
Administrative Assistant | Fannie Laurel Inc.
Aug. 2007 - Present
Responsible for contacting delinquent customers via phone to secure payment, assisting with printing and mailing of statements, reviewing account histories with customers, and posting payments, credit memos and adjustments. Daily duties include heavy phone activity and computer use, as well as filing and faxing of customer invoices and information and meeting monthly accounts receivable goals. Daily accuracy of work is necessary for inventory control and accountability. Assisting HR Director with computing Payroll using Paychex and Quicken. Schedule and coordinate meetings, interviews, appointments, events r supervisors, which also includes travel and lodging arrangements.
Administrative Assistant| Unique Hair Designs
Feb. 2006 – Aug. 2007
Answered the telephone and direct calls accordingly. Schedule appointments. File documents. Dealt with customer questions, complaints and inquiries. Made cash deposits into bank and be responsible with company credit card while running errands. Create Excel, Word documents and Ads for promotions. Cleaned areas. Entered data for reports, production items, shipping, and inventory. Maintained computerized inventory of all parts, supplies, and products. Helped plan and organize company functions. File papers
ACCOMPLISHMENTS
• Graduated high school and college in the same year in Dual Enrollment
• Received Industrial Computer Fundamentals Degree