Loretta Lynne Crowley

*** *. ******* *** **** Ridge, Illinois 60068 • 847-698-7525h • 847-770-3419c

rpsx6i@r.postjobfree.com • http://www.linkedin.com/in/lynnecrowley

SUMMARY

A result driven event coordinator and planner with a solid record working with the non- profit sector, corporate meeting and private sector travel/ trip planning. Ensured satisfaction of participants in all coordinated venues while meeting goals, schedules, and budgets.

Powerful influencing and negotiating ability Resourceful leadership

Superior project management Strong presentation & public communication skills

PROFESSIONAL EXPERIENCE

LEUKEMIA LYMPHOMA SOCIETY, Chicago, Illinois

The Leukemia & Lymphoma Society's Leukemia Cup Regatta is a national and local event supporting fundraising to cure cancer through a sailing regatta.

Chairman Live and Silent Auction - Leukemia Cup Regatta Chicago, Illinois, 2008 - Present

Managed and implemented the coordination and solicitation of auction items, creation of auction baskets, administrative details such as layout of the event, price points for tickets, raffles items and auction pieces.

• Increased guest attendance from 61 in 2009 to 243 guests in 2010 by leading a team. Recruited, trained, delegated, coached, and motivated volunteers to ensure success of the event.

• Raised total net for the event from $240,000 to $269,940 by changing strategies to secure more revenue auction items and higher bidding guests for the auction.

• Built and managed strong sustainable relationships with auction team, executive committee, local businesses and volunteers.

• Coordinated food venue stations, room set up, closing of tables, and auctioneer flow of the event. Recapped successes and improvements for end of event wrap up, including thank you for sponsorship/contribution, and save the date for the following years event.

DELUXE FINANCIAL SERVICES, Shoreview Mn.

Deluxe is a $1.34 billion company, one of the top check producers in North America. A business advisor to more than 6,400 financial institution clients across the country.

Sales Support Meeting Coordinator 1998 - 2008

Expertly planned meeting for sales support team in Phoenix, Arizona and Downtown Chicago. Established budgets, reviewed locations, chose venues, arranged travel and transportation.

• Ensured best rates by negotiating with airline, hotel, restaurants, suppliers, vendors and entertainers.

• Coordinated the schedule for the meeting, breakout sessions, gifts, meals, meeting room set up, all meals, and evening activities.

Electronic Delivery Consultant – Project Manager – Relationship Manager 2004-2010

Managed and implemented integrated check ordering applications as dedicated support to the top 13 banks in the country ensuring that 98% of all their check orders went to Deluxe via an on-line check ordering application. The 13 banks managed include US Bank, Fifth Third, Huntington, RBC, Harris, Northern Trust, M&I, Union Bank, Bremer, Synovus, BancorpSouth, Arvest, and Trustmark.

• Reduced errors on check orders from 7% to 1.2% rerun/error rate by collaborating, developing, and implementing leaned out processes/procedures when rolling out check ordering applications.

• Established, prioritized and developed opportunities and relationships across all market segments to maximize market penetration and successfully position products and services.

Alliance Manager 2000 -2004

Selected to manage 84 third party software vendors, service bureaus, and core processors in the US due to a strong track record of selling, “e-business” and “e-services” solutions.

• Coordinated BAI User Conference. Including the registration, booth, shipment, air and ground transportation, accommodations, breakout sessions and presentations. Planned the same aspects for third party user conferences Fiserv Pittsburgh, Fiserv CBS, FIS/Metavante & ITI

• Managed account plan of $14 million included large integration projects which are used in financial institution and their enterprise software in windows, java, xml environments.

• Achieved account penetration with 100% retention, 40% client acquisition and 0 % Concession.

Loretta Lynne Crowley Page Two

Senior Electronic Delivery Consultant 1998 - 2000

Led relationship development with the top 30 third party service bureaus, core processors, software vendors and service bureaus. This role evolved into the Alliance Manager position. Under the project management umbrella all phases of integration included: relationship, selling of concept, agreement, implementing plan, beta, roll-out, on-going support, future releases and troubleshooting and escalation.

• Managed Awards and Recognition program. Selected within a budget service awards and employee recognition awards. Coordinated holiday parties and turkey/gift card awards

• Keynote presenter for the on-line capabilities in over 250 major acquisition and retention opportunities. Provided technical sales support for 360 account managers by consulting and representing on-line capabilities during acquisition and retention opportunities.

• Coordinated and implemented 2500 on-line customers that included 33 service bureaus accounting for $3.5 million and 73% on-line transactions eliminating 80% of the phone calls to customer service. Facilitated and developed on-line training materials for 2800+ banks.

Travel Coordinator – Trip Planner Private Sector 1980 - Present

Expertly planned and coordinated travel for group trips and group vacations to Imperia Italy, Cannes France, Ireland, England, Paris, Tour de France, Boston, Disneyland, San Francisco, Wine Country-Napa- Sonoma- Anderson Valley CA, Las Vegas, New Orleans, San Diego, Oceanside, Cabo San Lucas Mexico, Cruises and many more.

• Ensured the best rates by negotiating with airline, hotel, restaurants, suppliers, vendors and entertainers.

• Established budgets, reviewed locations, chose venues, arranged travel and transportation.

• Coordinated the air travel with the various parties, transportation i.e. limo, rental car and public transportation, schedule for activities day and evening, meal options.

COLUMBIA YACHT CLUB, Chicago Illinois

This private club was established in 1892 to promote the sport of yachting, the sciences of seamanship and navigation, and to conduct sailing and yachting activities.

Sail Boat Crew Coordinator - 2008 - Present

Coordinate crew needs, boat call for races, food, apparel, activities, parties, and maintenance for boat. These includes races such as the weekly beer can races, the Morf Series, Verve, Noods, and Race to Mackinac Island.

Columbia Yacht Club Children and Employee Christmas Party Coordinator. 2008 – Present

Determine dates, coordinate with Chef and staff the set-up, schedule of events, volunteers such as Santa and Elves, photographer, determine and purchase 5 craft items which include making 150 ginger bread houses, check in, gift selection for children ages 2 months to 16 years old, and goodie bags.

SkipJack Adult Sailing Program – 2006 – 2009

Coordinated the monthly events needed to run and manage the program. These included advertisement on Craig’s List, teaching support for the class, schedule and coordination of 23 sail boats to take class members on the water for sailing lessons. The course ran for 9 weeks and includes 2 parties with set-up needs, agenda, food, graduation certificates and other party activities.

EDUCATION AND PROFESSIONAL DEVELOPMENT

B.S. Education – Broad Field Major, University of Wisconsin – Whitewater

Technology understanding and skill set includes Web Services, Internet, LU.2, LU6.2, CICS, GUI, XML, pure XML, browser, web architecture, web sphere. This includes security and telecommunication skill set to support software solutions.

Efficient in Word, Power Point, Excel, Microsoft Project Management, Account Planning, Visio

New Strategic Selling for Large accounts Certification by Stephen Heiman and Diane Sanchez

Miller Heiman Certification, Counselor Selling Training

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