Independent Courthouse Researchers / Data Entry PT FLEX
Resume:
Natasha Paige Perkins
Madisonville, KY 42431
Objective: To obtain the position of Independent Courthouse Researchers / Data Entry and
make a significant contribution to the continued success of your organization.
Special Skills: Proficient in Windows 2000, XP
(Home/Professional), Medisoft Advanced, Microsoft Office
2003 (Word, Excel, PowerPoint and Access), and Meditech program.
Education: 2004-2005 National College of Business Technology; Nashville, TN
Medical Billing and Coding Diploma March 2005
Deans's List 2004-2005, GPA 3.6/4.0, Perfect
Attendance
1989 US Army Fort Sam Houston, TX
Medical Specialist School
Certification Diploma August 1989
Employment: 2006-Current CVS/Caremark; Nashville, TN
(Medicare D Insurance Representative)
Provide Insurance information regards to the member plan
design and answer any questions about their Explanation of
Benefits that the member may have.
Provide cost of medication and their co-pay and deductible
responsibilities under their plan.
Assist with what medications are covered under their drug
formulary when asked. Process refill request when members
call in to reorder their medication and process their cost
of their order to their credit or debit card, contact Dr's
office when member needs a new prescription called into our
new prescription department, and check to make sure that
premium payments have been received and posted to the members account.
2003-2004 Metro One; Nashville, TN
(Telecommunications Specialist)
Provided enhanced directory assistance to wireless
customers in a timely manner. Answered incoming directory
assistance call; with use of headset and terminal.
Retrieve requested customer information, connected customer
to telephone number, and upon request,
provided turn by turn driving directions to a specified location.
2002-2003 Sprint PCS; Nashville, TN
(Customer Service Representative)
Responsibilities included providing explanations to
customers regarding handset features, rate plans, activated
new accounts and administered account change requests.
Resolved billing issues, establish payment arrangements ran
credit checks and resolved technical issues
as well as offered the sale of Sprint products and services.
1999-2001 Healthcare Management Resources; Hendersonville, TN
(Insurance Account Representative)
Responsibilities included handling in excess of 50 to 75
account, which included obtaining and verifying medical
coverage for out of state hospital billing collections for
Eastern New Mexico, submitted HCFA 1500 and UB92's for primary and secondary billing.
(Self Pay Account Representative)
responsibilities included the daily handling in excess of
100-150 accounts with unpaid balances, also made courtesy
calls, payment arrangements, or mailed
letters to the clients regarding their account status.
1995-1996 United States Army Reserve; Queens, NY
(Medical Specialist)
Responsibilities included assisting with medical procedures
in the emergency/trauma unit and assisted in mobile medical unit intensive care.
1989-1995 Unites States Army; Fort Benning, Ga
(Medical Specialist)
Served in Operation Desert Storm;
provided medical support for Ranger Battalion, and received
certification in CPR. Functioned as an assistant
supervisor of a clinic that treated on a average 200
clients a day, duties included the scheduling of training
of civilian and military personnel;
proper record keeping of the payroll receipts for all the
clinic; assisted in carious medical procedures and provided
maternal health counseling, also included drawing blood
examples and starting Intravenous Fluids.
Often functioned as an office clerk, responsibilities
included filing, maintenance of all medical records for the
Obstetrics and Gynecology department;
scheduled appointments, and filed insurance claim forms.
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