Sales Customer Service

GREGORY SAM

*** ** ** *** *. Pines ***** 786-***-**** *******@*****.***

EXPERIENCED, DEDICATED AND ACCOMPLISHED SALES AND BUSINESSMAN

Known for the ability to accurately develop and maintain customer relations, meeting and exceeding sales quotas, and reaching standards and goals. Career spans over 5 years in management, sales, and small business entrepreneur. Experience ranges in insurance sales, management, and customer service.

CORE COMPETENCIES

Master in Business Administration

5 Years of Sales experience

Served in Supervisory & Managerial Capacity

Licensed by the Florida Department of Financial Services for Life, Health and Variable Annuities License # E173228 Extensive and diverse Sales Background.

Need little to no Supervision to Succeed

Ability to work in any Setting

Trilingual (English, French, Creole)

Certified Typist 60 wpm

PROFESSIONAL EXPERIENCE

GOOD FAITH RESTAURANT, Hallandale, FL

RESTAURANT MANAGER 01/2008-03/2010

Meet with sales representatives to order supplies

Recruit, hire, and oversee training for staff

Decreased customer complaints and improve client satisfaction

Utilize and apply expertise in providing marketing strategies

Supervised and assess accuracy of work and documentation of data.

SUNSHINE INSURANCE GROUP AND MARKETING ASSOCIATES, Pompano, FL

ADVERTISING AND MARKETING REPRESENTATIVE 07/2006-12/2007

Investigated and determined insurance coverage for clients

Created and sent out written correspondence to customers

Make outbound phone calls to members for scheduling

Assist in implementing special projects with Medicare and Medicaid projects

AMERICAN INCOME LIFE, Fort Lauderdale, FL

BENEFIT DIRECTOR 08/2005-12/2007

Calculate premiums and establish payment method

Customize insurance programs to suit individual customers

Develop marketing strategies to compete with other individuals or companies

Seek out new clients and develop clientele by networking to find new customers

EDUCATION

UNIVERSITY OF PHOENIX, Plantation, FL

Master in Business Administration (MBA), 2012

FLORIDA ATLANTIC UNIVERSITY, Davie, FL

Bachelor in Business Administration (BBA), 2004

MIAMI DADE COLLEGE – Miami, Fl

AA in Business, 2000

Honors, 99

Dean’s List

TECHNOLOGY SUMMARY

MS Office (Word, Excel, PowerPoint) QuickBooks Windows (all)

786-***-**** *******@*****.***

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