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Customer Service Supply Chain

Location:
WOODLAND HILLS, CA, 91364
Posted:
July 21, 2012

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Resume:

Ashley A. Broyles

Woodland Hills, CA

818-***-****

******.********@*****.***

________________________________________

Objective: Secure a Supply Chain/Forecasting/Inventory position to apply my knowledge of supply chain concepts and utilize my analytical and problem-solving skills.

EDUCATION

California State University, Northridge Graduation: May, 2012

• Bachelors of Science, Business Administration

• Major: Supply Chain Management

Related Coursework

• Supply Chain Management • Quality Management and Control

• Business to Business Marketing • Logistics and Transportation Management

• Systems of Operations Management • Marketing Research

• Supply Chain Management Strategy • Strategic Management

EXPERIENCE

2012-Present Manager of Accounting Canoga Park, CA

Second Alliance Inc.

• Manage account payables/receivables.

• Responsible for processing Bi-Weekly Payroll, vacation and sick accumulation and deduction/month-end closings, account reconciliation, statement billing and expense control.

• Train and supervise staff.

03/2005-2011 Lead Administrative Assistant Canoga Park, CA

Second Alliance Inc.

• Managed account inventory as well as the distribution of accounts to employee personnel.

• Restructured processes to reduce errors and improve time efficiency.

• Maintained excellent customer service by accommodating client needs and solving problems as they arise.

• Provided day to day support in the form of report generation, document creation, data entry and the calculation of pay-off figures.

• Acted as a liaison between departments to answer questions and solve problems.

• Created and updated process manuals to reflect changes in processes.

• Trained new employees who joined the department.

06/2003-03/2004 Sales Associate Northridge, CA

The Vitamin Shoppe

• Operated POS system efficiently.

• Provided excellent customer service as well as product information to customers.

• Re-organized the store daily and put products back in their proper places.

COMPUTER SKILLS

Microsoft Word, PowerPoint, Excel, Access

REFERENCES

Available upon request



Contact this candidate