R. Bryan Beardsley

**** ********* *****

Indian Trail, NC 28079

704-***-****

704-***-****

ro4xyi@r.postjobfree.com

Objective & Summary

Professional with 20+ years of experience seeking to expand career options using uniquely acquired skills to benefit my employer. Proven work ethic and dedicated attention to detail, along with proven track record combined with proficient computer skills including Microsoft Word, point of sale software, and knowledge of credit programs and terms to offer a strong candidate for Management Training Program. Extensive experience includes training in one-on-one and group settings.

Areas of Expertise

General /Store Manager

Sales Manager Team Leader

Project Manager Customer Relations Specialist

Order Fulfillment

Supervise 23 Associates Event Coordinator Shipping & Receiving

Interpretive Listening Skills Trainer / Mentor Inventory Control

Professional Experience

Sleep Number, Concord, NC Feb 2011 till Present

I was hired Feb. of this year as a sales associate with promise of advancement. Responsibilities include opening and closing store duties, bank deposits, achieving sales goals, completing training courses, sales presentations, event planning and execution, store audits, inventory, as well as numerous procedures and policy practices.

Sharon Luggage and Gifts, Pineville, NC 2007 – 2011

Hired July 9th 2007 as Asst. Manager for the South Park store. Promoted to Store Manager at Carolina Place mall in Feb. 2008 and in Jan. 2009 given the Superstore on Arrowridge to manage in addition. Responsibilities for both stores included but are not limited to daily operations including hiring, training, merchandising, inventory, audits, sales goals, product demonstration, public presentations and superior customer service. Both stores realize annual sales exceeding $1,000,000.

Foot Solutions of Ballantyne, Pineville, NC 2006 – 2007

Assistant Store Manager hired to train new owner in the retail experience. Training includes customer service skills, sales approach, closing the sale, setting goals, marketing, merchandising, and store operations.

After Hours Formalwear, Pineville, NC 2005 - 2006

Store manager hired to restore order to faltering operations. Retrained current employees to follow corporate guidelines, increase sales, and provide customers with a superior shopping experience. Responsible for quarterly floor-set changes, meeting monthly goals, introduction of new product, employee training, and a smooth flow to daily operations.

Monthly bonuses.

Model Store.

Role model to other store managers.

R. Bryan Beardsley Page 2

The Home Depot, Matthews, NC 2002 - 2005

Completion of Head Cashier Training and numerous Home Depot Product Knowledge Manuals. Consistently provide outstanding and accurate customer service to customers in a friendly and enthusiastic manner.

Cashier of the Month.

Weekly recognition of excellent performance consistently meeting and exceeding standards.

AT&T, Charlotte, NC 2001 – 2005

Team leader, agent spokesman, one-on-one trainer, project researcher, and customer service representative. Served with a team of 18 agents who verify, modify and establish accounts, and provide award-winning customer service.

Recognized professionalism and integrity garnered appointment as team leader.

Trained in full command of eleven computer systems in performance of account verification.

Star of Excellence Award for exceptional customer service.

Team recognition / Supervisor accolades.

Modern Bridal, Matthews, NC 1996 – 2002

General Manager of full service bridal store with sales in excess of $600,000 annually. Increased customer service expectations, consistently provided on-time delivery of merchandise and services, planned special events such as fashion and bridal shows, prom events, school talent shows and in-store open house, as well as other special promotions.

Increase annual sales from $160,000 to $610,000 in less than two years.

Hired, trained, and supervised team of 15 sales associates and related staff.

Served as public speaker/mc for numerous events.

Received several sales awards, association recognition and leadership accolades.

Mentored college interns and associates seeking to start new industry-related businesses.

Lutheran Social Services, Jamestown, NY 1992 – 1996

Family counselor began with internship and hired after demonstrating “natural inclinations and abilities” evidenced by skills including objective listening, goal setting and monitoring, re-uniting families, following court-mandated objectives, providing detailed progress reporting, and tutoring and mentoring educationally disadvantaged teenagers. Also secured work programs, held fundraisers.

Received Certificates of Achievement, Letters of Accomplishment, In-House Recognition, Leadership Appointments, and Assigned to Spearhead Special Projects.

Education

AAS, Human Services – Jamestown Community College, Jamestown, NY

Dean’s List, GPA 3.86, Graduated 28 / 178.

Additional Training – Peter Lowe Success Seminar, Create A Vision Workshop Series, Time Management, Palm Pilot, and Credit Management.

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