Deborah L. Dumlao
********@***.***
Objective:
Seeking work in the clerical field with opportunity growth and advancement.
Skills and Abilities:
Customer Service, Reception, Data Entry, Microsoft Word, Excel, 10-key by touch (1150 key strokes per hour), Fax & copy machine, phone systems, Filing, Mail, Outlook, Scanning, Invoice research , Supply ordering Express Scribe Transcription, W-9 requests.
Work History:
MCSS, LTD.
Reno, NV
4/07-Current
Temporary Clerical support. Current assignment with Reno Police Department as a transcriber and data entry clerk. Duties are utilizing transcription machine to convert audio police reports into written statements. Other data entry as needed.
Renown Health
Reno, NV
12/03-11/06
Accounts Payable Clerk/Receptionist
Receptionist, responsible for mail and distribution of mail to appropriate personnel. Answered phone calls from vendors and staff regarding payments and status of invoices, utilizing the Lawson system. Scheduled conference rooms and meetings. Utilizing document imaging systems, scanned invoices. Retrieved documents for personnel, audits and special projects. Responsible for completing W-9 requests. Maintained spreadsheets for benchmarking purposes. Maintained log for checks printed and held for pickup. Ordered and maintained office and break room supplies.
Washoe Medical Center
Reno, NV
5/96-10-03
Customer Service Representative
Operated stuffer/insert machine to send out detail and billing statements. Responsible for picking up and distributing reports on a daily basis. Answered phones for various departments, staff and outside agencies. Assisted Cash Support department to post payments when needed. Documentation of bankruptcy notices. Ordered supplies and maintained equipment. Mailroom clerk duties, operated scanner. Customer service, sent tracers out to insurance companies, worked with Personal Injury attorneys regarding billing records. Setup payment arrangements and sent out documents for financial assistance.