**** ************ ***. ***. ** Richmond Va, ***** Phone: 757-***-****

E-mail: rnv1ab@r.postjobfree.com

Shaniqua Goffe

Objective

To obtain a position that will enable me to utilize my strong customer service skills, organizational skills, educational background, and ability to work well with internal and external customers. To self-directed and task-oriented, but also work well within a team atmosphere.

Education

Bachelor of Science in Psychology, May 2008

Virginia Commonwealth University, Richmond, VA

Major in Psychology

Relevant Coursework: Interpersonal Skills, Personality Psychology,

Helping Relations

Work experience

Customer Service Rep., Virginia Commonwealth University, Richmond

VA, Present

- Customer Assistance

- Answering Phones, Filing

- Data entry, Ticket Track system, spreadsheets

- Payroll reconciliation, Audit Inventory

- Processing Refunds, recalling tickets from collection agencies

- Training new staff members

Senior Sales Associate, 7-Eleven, Richmond VA, 23220, 07/2006-

05/2008

- Handling cash exchanges

- Lottery

- Ordering product

- Cleaning

- Customer Assistance

Cashier, Kroger, Richmond VA, 23220, 12/2005- 05/2006

- Cashiering, book returns

- Assisting with locating texts and materials

- Customer Assistance

Cashier, VCU e2 Bookstore, Richmond VA, 23220, 08/2006-

09/2007

- Handling cash exchanges, Bagging

- Monitoring/running multiple U-scan machines

- Customer Assistance

Resident Assistant, VCU, Richmond VA, 23220, 05/2005- 08/2005

- On-calls

- Assisting residents with personal and situational problems.

Computer Skills

Microsoft Office Suite (Word, Excel, Access, PowerPoint), Adobe

Reader, Windows XP, Ticket Track system, Banner system, Internet

References Available upon request

Contact this candidate