Customer Service Rep.

Stacy Flick

Solid foundation of business edict, billing, and handling customer accounts. Looking to utilize my professional and organizational skills, with this challenging postion.

**** ** ** *** - Rocheport, MO 65279

**********@*****.*** - 660-***-****

Have had +10 years experience in Customer Service, 8 years experience as a receptionist/clerk. Although no college degrees, I have strong technical skills and proificent in most computer programs, and Great with the Public. In addition I have a strong urge to continue in this professional field of work in which i enjoy, as well as ability to adapt to any challenging position.

Work Experience

Pilot Travel Centers

Pilot -

Boonville, MO March 2007 to November 2009

Customer Service, retail sales, handling money transactions, checked in inventory and stock accordinly, Assisted with cash drawer audits, and basic clerical duties.

Medical Receptionist

Dancing Horizon Health -

Boonville, MO February 2006 to December 2007

Handled accounts receivable, verified and loaded insurance information, as well as posting any changes and co-payments, Patient scheduling, incoming patient phone calls, forwarded accurate prescription refill request and follow ups, Data entry, filing, charting, acted as a liaison between patients, insurance companies, and physician offices. Basic office duties.

Office Assistant

Mayfield Motors -

Boonville, MO January 2003 to February 2006

Responsible for all accounts payable and receivable, data entry, sales, payroll, inventory, budget arrangements, processed all paperwork for D.M.V., dealers reports, handled direct issues with all customers, supervising of other staff, mailings,billings, and all banking transactions, as well as all basic office duties.

Receptionist/Customer Service Representative

Americall Group Inc. -

Columbia, MO January 1998 to January 2003

Answered incoming phone calls, switchboard,and scheduled interviews. Also activated credit cards for qualified customers of Proviedian Bank, Successfully implemented the use of computer programs and trained other Reps. of such. Sales, handled three way conference calls, imbound and outbound phone calls.

Education

College hours certificate in Business Management

Boonslick Vo-Tech School -

Boonville, MO 2001 to 2001

New Franklin High School -

New Franklin, MO 1991 to 1995

Skills

Solid foundation of business edict, billing, and handling customer accounts. Have excellent business, management, organizational, and customer service skills.

Links

http://**********@*****.***

Awards

Employee of the Month Award

June 2008

The employee with the most outstanding customer service, along with ranking in top in sales. And last but not least reporting in for all shifts scheduled for 3 consecutive months.

Additional Information

I would like the opportunity to tell you more about my work experience and how my love in this field of work, along with my skill set could contribute to the successful day to day running of your company. I'd be glad to supply you with further strong references at your request. I look forward to discussing this job position with you. Thank you for your time.

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