Credit Coordinator

Holly A. Hughes

**** *********

Cleveland Heights, Ohio 44121

216-***-****

*.*.******@*******.***

PROFILE

Detail-oriented with proven ability to multi-task, meet deadlines, and work successfully in a team environment while providing excellent client service.

OBJECTIVE

To use current knowledge attained at an international corporation in conjunction with my studies in Economics to excel in a position that will present new challenges and provide opportunity for growth.

EXPERIENCE

Credit Coordinator- DayGlo Color Corp,—Cleveland, Ohio 12/07-Present. Multi-national Corporation, owned by RPM International, that manufactures fluorescent color for dyes, paints, inks, cosmetics, etc. Founded in 1946.

· Major responsibilities include providing exemplary customer service, evaluating international and domestic customer credit applications to minimize risk of loss, supervising the Accounts Receivable department, and overseeing the application of cash receipts.

· Continually updating the Sales and Marketing Departments on current and potential international credit risk to assist in the selection of target markets.

· Working closely with the sales and marketing departments to keep international and domestic trade accounts current and appropriate

· Communicating current information regarding efficient, secure methods of payment to both customers and internal representatives

· Responsible for keeping internal records of cash receipts concurrent with the records of the bank chosen by RPM International.

Sales and Marketing Support Coordinator- DayGlo Color Corp. – Cleveland, Ohio 7/04-12/07

· Originally hired as receptionist in 2004; demonstration of creative organizational skills and problem solving abilities resulted in re-assignment and promotion to sales department

· Major responsibilities included billing all orders reporting inventory for multiple warehouses to ensure proper stock levels to fill international/domestic orders, processing sales orders, relieving inventory, keeping lot quantities accurate, processing the month end reports of sales and inventory, assisting in year end physical inventory.

· Working closely with Credit/Accounts Receivable, shipping, manufacturing, quality control, inventory control and outside warehouses to ensure logistically sound order processing.

· Processing price exceptions for customer with off-list pricing as well as assisting in notifying customers of price increases

Client Services Representative – Cleveland Animal Protective League. Cleveland, OH-9/03-7/04

Incorporated in 1913, the Cleveland APL is an independent, non-profit humane society located in the Tremont neighborhood of Cleveland.

· Educated clients about the mission of The Animal Protective League, a Non-Profit Organization

· Completed all necessary paperwork, including contracts and payment documents

· Balanced cash transfers at the end of the business day

· Completed all animal in-take documents, including legal documents explaining the rights of a client relinquishing an animal

Lead Tutor – PSI Associates. Twinsburg, OH- 9/02-6/03 Tutoring program developed by the “No Child Left Behind” legislation.

· Major responsibility included preparing students, grades K-6, for standardized testing in math, reading, and writing.

· Maintained the schedules of other tutors and matching each tutor with grade levels

· Chose proper material for tutor sessions for each grade level

· Worked closely with teachers to coordinate tutoring efforts to determine individual tutoring needs.

EDUCATION

Cleveland State University, Economics, Cleveland, Ohio

BA in Economics in progress, 8 EVENING CLASSES FROM COMPLETION

Kent State University, Arts & Sciences, Kent, Ohio- 1999-2001

PERSONAL

Currently finishing a degree in Economics with an emphasis in international markets. Personable, friendly, and hard working person who enjoys a challenge. Hobbies include reading, writing, traveling, and gardening.

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