Customer Service Sales

Moneek Goodwin

** * ******* ** • Boston, MA *****

PHONE: 857-***-**** • E-MAIL: **************@*****.***

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EDUCATION

• Charlestown High School Graduated, 2008

• Bunker hill community college Charlestown, MA

Majoring in criminal justice

EMPLOYMENT

American eagle outfitters Copley, MA

Sales floor associate

November 2011 – still employed

• Demonstrate excellent customer service while assisting customers with finding and purchasing store merchandise

• Cycle between working at the cash register, stocking clothes, unpacking boxes in the back, and greeting customers

• Keep the sales floor neat and clean at all times

• Ensure that the guest leave AE. satisfied

Boston Harbor Hotel Boston, MA

Security officer

June 2011 – September 2011

• Stood/ walked for long periods of time

• Responsible for resolving customer's complaints.

• Collected data, compile and prepare reports

• Maintained and follow safety procedures

• Responsible for detecting problems / reporting information to appropriate personal

Boston Police Department Roxbury, MA

Student Intern

June 2010 – August 2010

June 2009 – August 2009

• Responsible for completing administrative tasks

• Helped plan community events such as The Peace Day Parade, Boston Police Cook-off and Family Fun Day.

• Answered telephones and processed data

Starbucks/Target Dorchester, MA

Barista/Cashier

July 2008 – December 2009

• Provided excellent customer service

• Prepared and served food and beverages

• Completed all sales transactions using a cash register

Footlocker/Kids Footlocker Boston, MA

Sales Floor Associate

July 2006 – February 2008

• Provided customer service in a fast paced environment

• Worked directly with the customers, helping them with shoes and accessories

• Responsible for cash, credit cards and sales transactions

VOLUNTEER EXPERIENCE

Rosie's Place 2003 Boston, MA

• Prepared and served food to homeless women

SKILLS AND INTERSTS

• Leadership Skills (Envision Leadership 2005)

• Excellent written and verbal communication skills

• Proficient in Microsoft Excel, Word and PowerPoint

REFERENCES: Available upon request

Contact this candidate