RHODA BROWN
**** ******* ***-****** ***, TX *****
Cell 504-***-**** Home: 972-***-**** Email Address: *********@*****.***
SUMMARY OF QUALIFICATIONS
Experience in managing test plans and strategies and also documented User Acceptance Testing (UAT) of systems and systems fixes and enhancements
Hands-on management experience developed and established through a variety of cross functional business team assignments
Experience with performing business and financial analysis and documentation
Experience of business process modeling and analysis utilizing business process modeling tools
Experience in Agile Business Modeling process
Participated in various projects throughout the systems development lifecycle (SDLC) and lead the systems planning, analysis and testing phases of assigned project
Proficient in planning and execution of projects in time critical environment
Creative and Assertive person capable of forming and maintaining positive and productive team environments and with integrative thinking skills
Excellent skills in Performance Management to support Strategic planning, goal setting, strengthen account ability, enhance decision making and improve customer service
Experience with MS and understanding of Structured Query Language (SQL)
SOFTWARE KNOWLEDGE
Microsoft Access, Excel, PowerPoint, Word, Works, Project, PeopleSoft, Requisition Net Systems, Sales Logics Medical Software, Helpdesk Systems, SharePoint
PROFESSIONAL EXPERIENCE
11/10 GTN/Hewlett Packard
01/12 Project Coordinator
The project involved working closely with Engineers, IT technical staff and account representative to identify process workflow, determine down time expectancy, provide budgetary approval and document as project request. The job was to migrate data center to data center leveraged VPNs to carrier MPLS model. This project involved clients in the US and abroad.
• Communicate with Business Support Manager to gather functional requirements for IT projects
• Communicate with vendors, development and other technical staff as necessary to complete each stage of the project lifecycle.
• Develop detailed functional specifications that clearly define the business needs, benefits and deliverables of the project
• Acquired a working knowledge of existing technical processes and apply this knowledge to assigned tasks and projects
• Maintain complete and accurate records of all project work
• Worked closely with Business Support Managers to complete tasks related to the project life cycle
• Involved and development of the project from the planning stages, scheduling meetings and coordinating project plan
10/05 Caris Diagnostics, Inc – Irving TX
08/10 Project Coordinator/ Procurement
• Assist Directors and IT Manager to assure all project deliverables and other work produced timely and in accordance with established protocols and procedures.
• Support IT Manager by creating and supporting project management processes
• Provide subject matter input on systems development life cycles and project management processes and tools.
• Coordinates purchasing activities with departments to maintain inventory
• Communicate with supplier’s specifications, change orders, quantities and adjustments
• Review purchase requisitions for accuracy and completeness, approves requisitions, designates approved supplier and assign purchase order to requisition.
RHODA BROWN
Resume of Qualifications page 2
• Conducts appropriate components of the complete acquisition cycle, which include involvement in specification development, requests for proposals or quotes, cost/price analysis, negotiations, contract award, management and closeout.
• Knowledge of the latest developments, advancements and trends in the technology and equipment management
10/05
08/07 Executive Assistant
• Support the Vice President of Anatomical Pathology / Operations Support and Sales
• Support the Vice President of Information Technology and 20 staff members
• Support the Vice President of Finance Department and 10 staff members
• Create detailed travel itineraries for VP
• Prepare expense reports for department
• Provide monthly detailed reports of inventory and expenditures
10/04 Textron Systems, Marine and Land – New Orleans, LA
09/05 HR Representative – 1200 team member facility
• Orientation Coordinator/Facilitator
• Developed a strong network of industry contacts by cultivating excellent relationships
• Screened and interviewed professional and skilled labor candidates
• Investigated and resolved team member concerns/issues with 96% resolution rate
• Processed applicable documentation for benefits, deductions and payroll initiatives
• Prepared and summarized reports
• Performed background investigations
01/96 Maxima Home Health Care, Inc. – New Orleans, LA
10/04 Recruiter – 120 Team members
• Community and Public Relations – College/Job Fairs
• Screened and interviewed professional/healthcare/allied health candidates
• Maintained and audited personnel and clinical records for State and JCAHO compliance
• Investigated and resolved team member concerns/issues
• Prepared and summarized reports
Marketing Coordinator
• Network development
• Community and provider relations – community/health fairs
• Liaison between clinical staff and patient/caregiver
• Coordinated and facilitated physician in-services and committee meetings
Crescent Home Health Care, Inc. – New Orleans, LA
Business Office Operations Coordinator
• Liaison between clinical staff and patient/caregiver
• Supervised billing, accounts payable & receivable, and clerical staff
• Analyzed health plan methodology and fee schedules for contractual continuity for contracts
• Investigated patient/physician complaints
• Maintained and audited personnel and clinical records for State and JCAHO compliance
• Entered and maintained bimonthly payroll run through ADP system
• Provided monthly financial reports to CFO with justification and verification of journal entries
CERTIFICATIONS
Six Sigma Certified
REFERENCES
Available upon request