Customer Service Administrative Assistant
Resume:
Miranda Acuff Baker
**** ***** ***** **. *********, TN
865-***-****; ***********@*****.***
Professional Summary
o I am a recent graduate from the University of Tennessee. While pursuing my Bachelors degree in Psychology, I was also a key team member at my place of employment. I excelled at organizational and social skills, and was considered a dependable employee. I could be counted on to not only meet, but exceed all expectations. Since graduation I have pursued a career in mental health and quickly advanced.
Skills
o Strong organizational skills
o Self-directed, but also works well in a group
o Exceptional communication skills
o Efficient in PowerPoint, MS Word, and Excel
o Aware of the importance of good customer service
o Mentor to children and adolescents; including those labeled with behavioral and emotional issues
Areas of Expertise
o Leadership
• I was considered a lead sales associate shortly after joining the retail company. Other employees looked to me for guidance in areas such as merchandising, achieving sales goals, and receiving exceptional customer service scores. I was frequently assigned the task of training new team members.
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o Organization
• During my time in retail, I was given the responsibility of assisting in creating schedules and formulating strategies to improve employee efficiency. While working in the school system as a substitute teacher I was not only able to follow the given lessons plans, but also assist in making future ones.
Experience
o May 2011 – Present
Acadia Healthcare dba. The Village-Administrative Assistant/Utilization Review Case Manager
Louisville, TN
o August 2009 – May 2010
Blount and Loudon County Schools- Substitute Teacher/Assistant
Maryville, TN
o April 2003 – July 2009
Belk Department Store- Lead Sales Associate
Maryville, TN
o August 2007 – October 2008
Citizens National Bank- Teller
Vonore, TN
Education
o October 2011 – December 2012
Liberty University M.Ed/ School Counseling
o August 2005 – May 2011
University of Tennessee B.A./Psychology
Knoxville, TN
References
o Sara Saavedra 865-***-****, former employer
o Sandy Anderson 865-***-****, former co-worker
o Sue Walls 865-***-****, personal
Contact this candidate