ASQ CERTIFIED QUALITY ENGINEER

Achievement-oriented Quality Engineer, with unique combination of skills to drive organizational excellence. Measuring, tracking and improving processes through complementary expertise in IT system design / programming. Change agent, highly adept at motivating and influencing stakeholders to achieve business goals through customized change/risk management plans.

Expertise in

• AIAG Quality System tools - APQP, PPAP, FMEA, CP, SPC and MSA

• Implementing and Maintaining ISO 9000:2008, ISO14001 and TS16949 – IRCA Certified Auditor

• Root Cause analysis – 8Ds, 5P, A3 and CAR reports

• Developing Suppliers for NPI

• Six Sigma DMAIC Methodology and Process Improvement Tools

• Value stream mapping and eliminating waste using Lean tools

• Employee Participation through Kaizen, 5S / Visual Management, TPM, TQM and Team Building

• IT – MS Excel, MS Access, MS Project, MS Visio, iGraf, Oracle and VB Programming

• Advanced Statistics and Minitab Package

PROFESSIONAL EXPERIENCE

RESEARCH IN MOTION, Waterloo, ON 2009 – 2011

Supplier Quality Engineering Specialist

Drove Supplier Quality through use of quality tools and Six Sigma methodology. Management of Supplier Quality Manual and ISO 9000 / 14001 related documents. Supported a team of 25 Supplier Quality Engineers in conducting statistical trials using advanced statistics. As IT expert, automated data to measure supplier performance. Coached Six Sigma teams.

• Reduced cycle time to produce Supplier performance scorecard from 25 days to 5, by designing MS Access database to trend KPIs (DPPM, SCAR and DMR metrics) and to automatically generate reports.

• Created and implemented Supplier Quality Manual to achieve effective uniform quality management system across supply chain.

• Conducted process audits of supplier processes, to ensure adherence to approved processes and to identify improvement opportunities.

• Reduced defectives from .88% to .05 over 4 months by implementing SPC for NCVM process.

• Promoted use of quality tools such as SPC / FMEA / CP / 8Ds and Six Sigma methodology.

• Designed statistical experiments / analysis – Multi-Vari chart, ANOVA and ANOMA to improve CTQs like Gaps. Example: Gap between battery door and rear housing from 0.5 < 0.3 mm.

• Utilized Visual basic programming and Monte Carlo simulation, establishing stack up tolerances at NPI stage. Study led to reengineering parts prior to mass production.

• Customized Six Sigma process for wireless products and completed 2 projects. 2010 audited recurring savings $164K per year.

• Centralized tracking and closing of audit finding by designing a web based Line Audit System. Wrote test scripts and conducted UAT.

• Developed and maintained QMS procedures to meet requirement of ISO9000:2008 and ISO14001 – no non conformities during internal and external audits.

BECHTEL, Montreal, ON 2008 – 2009

$27B Engineering, Construction and Project Management Company with projects worldwide.

Six Sigma Black Belt

Coached and executed Six Sigma projects.

• Coached Six Sigma Yellow belt Candidates to successfully gain certificate.

• Completed 2 Six Sigma projects with $158K savings by reducing bidding cycle time / hours.

Modified process flow and created macro driven templates for automatic compilation of bids, standardization and to ensure compilation of complete information.

Developed a process for storing and retrieving important emails.

CHRISTIE DIGITAL SYSTEMS, Kitchener, ON 2005 – 2008

Christie Digital is a $400M Hi-tech company, providing visual solutions to Business, Entertainment and Industry.

Global Supplier Quality Engineer 2007 – 2008

Developed Suppliers for NPI and to maintain process quality during mass production.

• Designed MS Access based system to analyze data to track quality metrics and to provide performance feed back to operations / suppliers.

• Audited Suppliers – Process audit as per ISO 9000 standard.

• Developed ATPs and vendor quality assurance process.

• Designed and implemented reliability tests for fans and motors.

Senior Process Quality Specialist 2005 – 2006

Established quality systems and drove excellence in the manufacture of Digital Cinema Projectors.

• Part of the team that established the Lean manufacturing assembly line for cinema projectors over 3 month period. One piece flow and a rate of 20 projectors per day.

• Developed “First time right” quality culture through employee participation. Yield increased by 68%, DPU decreased by 56% and volume increased by 153% in 9 months.

• Eliminated 13 recurring defects using A3 methodology.

• Kaizen – Generated 110 employee ideas and implemented 48 – average 4 per month.

Experience outside Canada

Prior to coming to Canada I worked as Plant Industrial Engineer in Heavy Industry. As Industrial Engineer and an IT system expert I was responsible for Continuous improvement projects, Capital Budgets/expansion projects, Quality Management and IT system development. Some of my Key achievements are:

• For a Automotive supplier implemented QS9000 and later updated to TS16949

• Conducted the QS9000 core tool training – APQP, PPAP, FMEA, SPC, MSA and CP

• Implemented and maintained ISO9000 quality management system in a large Aluminium smelter

• Developed and implemented Six Sigma methodology based continuous improvement program that initiates 30 projects and generates an average savings of US $1M every year.

• Re-engineered the “manufacturing to stock” to “manufacture to order” system using the pull a concept.

• Reduced “Inquiry to Invoice” cycle time from 20 to 5 days by re-engineering the SOP (Sale Order Processing system).

• Reduced man hours / ton from 1.2 to .9 in Casthouse with 450 employees, over 2 year period, through Industrial Engineering projects.

• Increased throughput by 27%, developing a scheduling and shift planning package. System set up using Oracle Browser and Visual basic programming.

• Designed and administered training on Six Sigma tools to 200 team members (Green Belts).

• Collaborated with McKinsey, establishing a top-down system for identifying and prioritizing profit enhancement projects. 143 measures identified to increase sales by 13%.

• Designed and implemented internationally recognized employee suggestion scheme. Awarded “Outstanding suggestion program for 2003” by CSSD – USA.

• Saved $214K US in operating costs in petroleum products distribution through optimization studies.

• Reduced fabrication man hours per Silo from 220 to100 hours by reengineering the manufacturing process.

EDUCATION & CERTIFICATIONS

• BS, Mechanical Engineering, Indian Institute of Technology (I.I.T.), Madras, India

• ASQ Certified Six Sigma Black Belt

• ASQ Certified Manager of Quality and OE

• IRCA – Registered QMS Auditor

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