Manager Operations
Resume:
EZIO SELLE
East Stroudsburg. PA 18301
570-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Information Technology Professional who can manage multiple projects simultaneously and focuses on impacting your company’s bottom line. Proven strengths in delivering timely results, which will cut expenses, save time and resources, and improve the overall quality of your IT infrastructure. Specializing in all aspects of data center operations, facilities management, and working knowledge of all ISO 9000 and 2700 Sarbane Oxley Standards.
Hardware
I.B.M Z/OS, ES9000 9672 MainFrames, 3090, 3480’s, 3490’s I.B.M 4090 Laser systems, 3745’s, 3174’s, 3494 Tape Library Systems, UNIX R/S 6000, UNIX HP 9000’s, UNIX AIX P Series 630, 650,670, Servers - Dell, HP - Intel-based, Standard footprints, NT Servers, CommVault Backup Systems, Veritas Backup Systems, Tape Silo’s, P.C’s and compatibles.
Software
MS Office, PowerPoint, Database – Oracle, Access DB, Visio, Lotus Notes, BlackBerry, GWI Ticket Reporting, CommVault Backups, Veritas Backups, AppWorx for Oracle, Zenoss, Vista Plus, AutoSys, HP OpenView, Patrol, Insight Manager, HP UNIX and AIX, All MainFrame Applications, CA-7, Automated Tape Libraries, NOC Physical Planning.
PROFESSIONAL EXPERIENCE
DATA CENTER 1997 – Present
Operations Manager Ricoh Americas Corporation
Committed to helping organizations achieve maximum benefit from their IT investment, through meticulous research and implementation of technologies
Manage, Train and develop staff of 10+ Computer Operators.
Ensure staff performance objectives are clearly set and consistently managed.
Create, Document and enforce all Operational Processes & Procedures.
Delivered highly responsive infrastructure with over 99.95% availability.
Managed inventory of all IT assets. Developed policies and procedures for IT asset management from procurement to disposal.
Coordinate any new tasks/responsibilities into Ops procedures (including creating/gathering Production Schedules, Applications, and especially escalation info, etc.
Create and/or maintain staff schedules and documentation (e.g. Manuals, Schedules, Trouble Tickets, checklists, procedures, project plans, reports, announcements, etc.).
Ensure shift communication dissemination (software changes, maintenance, policies, procedures, etc.)
Continuous improvement of automation tasks to drive efficiency.
Adept at working with management to prioritize activities and achieve defined project objectives; able to effectively translate operational/network requirements into technical solutions.
Oversee all Facilities systems such as Power, A/C, UPS Management, and Climate.
Participate and Manage all Disaster recovery planning and execution, perform quarterly tests.
Experience with setting/migrating large scale Data Center/IT Environment and infrastructure including HP/AIX, Backup systems (Veritas, Commvault, TSM, FDR) and storage management.
Experience in managing IT infrastructure and implementing overall Data Center function and design to include equipment installation, cabling, Fiber hookups, and electrical connections.
EZIO SELLE
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570-***-**** ************@*****.***
KWASHA LIPTON, Fort Lee, New Jersey 1980 – 1997
Operations Manager/Supervisor
Responsible for managing all components in large scale MVS/ESA/XA Environment.
Strong knowledge of Backups, Restores, and DASD maintenance using FDR and Utilities.
Responsible for all Scheduling of Production batch and maintenance.
Identify, recommend and implement resolutions to production problems.
Provide technical interface between operations and systems personal.
Assist in Disaster recovery planning and execution, perform quarterly tests.
Analyze departmental workflows to improve efficiency.
Accomplishments
Participated in corporate-wide business process redesign effort during a merge/relocation of Data Center, with a projected 10 year savings well over 30 million.
Spearheaded a critical project to eliminate over $200,000 a year in Hardware maintenance and software licensing costs by consolidating outdated legacy servers and equipment, while also decreasing electrical footprint.
Developed and launched an Operations intranet website which resulted in a 25% reduction in errors, while also replacing hard copy logs, Operator Checklists, and all process documentation and procedures to increase productivity.
Reduced Operating Costs by 40% by designing and implementing new printing procedures for user community.
Restructured department staff schedules, reducing head count and the budget by $100,000
Significantly reduced Offsite Retention costs by leading transition effort to obtain new contracts and design.
Managed All Data Center design planning, equipment procurement and Installation.
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