JASON GRIPPO
** ***** **** ***** ****, New York *1754
Cellular 516-***-**** Email *********@*******.***
PROFESSIONAL SUMMARY
Highly resourceful, productive and versatile hospitality sales and marketing professional with 23 years of experience. Especially effective in developing and enhancing profitable relationships with tour operators, wholesalers, and travel industry partners. Skilled in developing and maintaining customer relationships while capturing market share from entrenched competitors. Strong operational, problem solving, revenue management/ operational experience and contract negotiator.
PROFESSIONAL EXPERIENCE
SIRENIS HOTELS & RESORTS – Kings Park, NY 2007 - present
DIRECTOR OF SALES & MARKETING, USA
Total management of high volume accounts producing revenue two brands and four properties in Mexico and the Dominican Republic. Establish strategic partnerships ensuring long term customer relationships. Develop new customers by generating business opportunities in secondary markets. Implement account strategies exceeding revenue goals for international portfolio. Proactively work with property based teams to improve operational and customer service levels.
Generated over $12m in revenue from U.S. outbound market exceeding annual revenue goals
Negotiate all rates/contracts and marketing budgets for U.S. based wholesaler/tour operator accounts
Manage team of direct reports both sales managers and administrative across the U.S. and property based
Develop destination/product training program for reservation agents and sales team
Established E Commerce department, oversaw all rates, and promotions for on line accounts
HILTON HOTELS CORPORATION – New York, NY 2003 - 2007
SALES MANAGER, TRAVEL INDUSTRY SALES
Developed destination focused sales and marketing strategies for Hilton Los Cabos Beach & Golf Resort and the Hilton Cancun Golf & Spa Resort. Launched the companies public relations and advertising initiatives. Implemented a preferred partnerships and cooperative marketing plans while increasing brand presence and visibility, in the marketplace.
Established strategic contracting including rates, allotments, cut-offs for all US, Canada and Mexico based tour operators/wholesale accounts
Accelerated account development and preferred partnerships with seven new accounts generating over $4m within first year
Developed and negotiated co-op marketing strategies with key accounts including media buys, print advertising, promotions and brochure inclusions
Represented both properties at all industry related trade shows, destination events and industry partner conference
Jason Grippo ~ page 2 ~ 516-***-****
SUNRISE TOURS – New York, NY 2001 - 2003
DIRECTOR, SALES & MARKETING
Launched and managed airline charter program from both New York and Moscow to Caribbean. Negotiated all hotel and airline contracts for both US and Moscow offices. Directed all marketing, public relations and advertising initiatives ensuring company’s visibility and brand presence with both industry customers and end users.
Negotiated marketing funds with key hotel partners
Developed all advertising, marketing, promotions and web site content
Contracted 250 hotels for inclusion in company program
Generated $7m in annual revenue within first year
FRIENDLY HOLIDAYS, INC. – Lake Success, NY 1998 – 2001
DIRECTOR, PRODUCT DEVELOPMENT MEXICO & LATIN AMERICA
Launched Mexico and Latin America program for inclusion in company’s portfolio. Negotiated contracts and marketing funds with hotel, airline and tourist board partners. Directed public relations and advertising initiatives ensuring company’s visibility and brand presence with customers and consumers.
Negotiated contracts, marketing funds and sales strategies for company’s program resulting in destinations generating top revenue within organization
Implement travel manager expertise program improving sales effectiveness and conversion of business
Created programs for joint venture companies including Classic Vacations, Globetrotters, Island Resort Tours and Allied Tours
Developed destination/product training program for reservation agents and sales team
Liaised with Mexico Tourist Board on sales and marketing ventures to increase market share from US market to specific destinations
Oversaw all aspects of marketing including brochure design, copy, advertising and competitive market analysis
Island Resort Tours – New York, NY 1996 – 1998
DIRECTOR, PRODUCT DEVELOPMENT
Designed Caribbean, Latin America and Mexico product line
Maintained data base of all wholesale contracts
Oversaw all aspects of production for 5 annual brochures
Produced all flyers for sales and promotions
Travelsavers – Oyster Bay, NY 1988 – 1995
Manager, National Accounts
Maintained relationships with preferred supplies (Tour Operators, Cruise Lines, Car Rental Companies, and Hotel Chains)
Build a very strong working relationship with travel agent members and vendors to ensure that sales were being increased.
Reservation Supervisor - Travelhelp Line
Handled reservations in 24 hour emergency service
Trained new employees on multiple GDS reservations systems
INDUSTRY AWARDS
Hilton Hotels Corporation
Hilton Sales College – February 2004
President Recognition for Sales Excellence – 1st Trimester 2004
Trimester Recognition for Sales Excellence – 2nd & 3rd Trimesters 2004
Chairman’s Recognition for Sales Excellence – 1st Trimester 2005
Trimester Recognition for Sales Excellence – 2nd Trimester 2005
Trimester Recognition for Sales Excellence – 1st Trimester 2006
Hilton Sales Team of the Year 2004
COMMUNITY INVOLVEMENT
Kings Park Soccer Club
Nassau Suffolk Autism Society of America
References available upon request.