medical & pharma sales - marketing

Jennifer Abrams

Summary Skilled relationship builder and manager with an innate ability to empathize with patients to insure the best outcome for both the patient and doctor. Exceptional self-starter with a “can do, no obstacle will stop me attitude. Proven problem solver and motivator.

Experience Independent Consulting – Double Exposure 2/06 – Present

Sales and Marketing Consultant

Successful in building and developing the practice’s marketing plan and programs, setting up events and promotions. Created logo, mission statement, website and created online presence. Duties include; training staff on new services/products, handling patient consults and grievances, tracking marketing/promotion campaigns and forecasting. Manage website and monthly newsletters. Established and maintain relationships with area salons in support of building loyal customer base and referral network.

Accomplishments:

Implement successful patient retention programs

Save $15,000.00 negotiation of products

Increased the practice exposure by 40% throughout the region

Created and grew “iContact” list from 0 to over 600 emails

Positioned practices to the top of Google and established presence

on Facebook, and Yelp

Increase in-office surgeries by 40% by finding the doctor’s niche

Increase retail sales by 70%

Arrow Richey Electronics 11/00 – 11/03

Outside Sales Representative

Responsible for sales at key accounts in the San Jose area selling electronic components to telecom, medical, industrial, and contract manufacturers. Negotiate pricing, supply management programs and engineering services. Interface with buyers, planners, commodity management, engineers and operations personnel.

Accomplishments:

30% growth at Dolby Labs by effectively managing and upgrading their Kanban program

Successfully sold Arrow’s proprietary software service for supply chain management to many customers

Closed substantial box build contract at a large medical equipment manufacturer in excess of $300K

Bristol Myers Squibb 1998 – 2000

Associate Territory Business Manager

Sold cardiovascular agents to primary care physicians and cardiologists in the greater San Francisco region. Routinely conducted in-service luncheons, dinner programs and round table discussions.

Accomplishments:

Increased market share by 10% in 1999

On track for another 10%+ market share increase in 2000

Completed “Integrity Selling” training

Awarded “Outstanding Contributor to District”

Associate Territory Business Sales Manager

Sold central nervous system and antibiotics to primary care physicians, pediatricians, psychiatrists and pharmacists in the San Jose and Los Gatos areas. Routinely conduct in-service luncheons, round table discussions and speaker engagement dinners.

Accomplishments:

Increased market share by 15% in less than 6 months

Successful conducted successful dinner programs with prominent opinion leaders and always had a packed audience (targeted the right physicians)

Completed “Needs Based Selling”

Partnered with my POD and offices staff

Awarded “Most Improved Sales rep of the year”

Baxter Healthcare, Irvine, Ca 1986 - 1993

Sales – Export

Responsible for sales to U.S. based exporters that market to hospitals, clinics and doctors in the Far East as well as several large direct accounts. Duties included; pricing, order entry, tracking and follow-up, account receivable, traffic and customer service. Coordinate all aspects of customer activity between Singapore, Baxter Export in Chicago and Irvine, CA. Directly responsible for Asia, Pacific Islands and European sales. Handled letters of credit, pricing, traffic, invoicing and forecasting.

Responsible for Asia, Pacific Islands and European sales. Handled letters of credit, pricing, traffic, invoicing and forecasting.

Accomplishments:

Exceeded sales budget by 12% and GPM budget by 47% in 1989

Met sales budget in 1990, exceeded GPM budget by 10%

Traveled to American Samoa and negotiated a multi-year hospital supplies contract

Developed management system for tracking foreign exchange

Saved $8K by properly managing document storage

Instructed international sales department in the operation of “Best System” which automates all customer service and sales functions.

Education 1986-1988 National University

Bachelor of Science Degree in Business Management with an emphasis in Marketing

Experience: Traveled for two years around the world to study new cultures, customs and beliefs.

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