Administrative Assistant Seeking Career Opportunities in Travel Indust

LISA M. JACOBS

**** ********* **., **. *******, MO 63303

636-***-**** ************@*****.***

PROFESSIONAL HISTORY

SSM Health Care – St. Louis Creve Coeur, MO 2007-Present

Administrative Assistant - Assistant to Network Director of Patient Access and Network Director of CBO Operations; assisting in the daily operations of the Central Billing Office and Patient Access Departments at (6) SSM hospitals and (1) Rehab department.

• Create and maintain various spreadsheets, PowerPoint presentations, and reports for both CBO and Patient Access management teams.

• Prepare and distribute meeting agendas, minutes, and miscellaneous correspondence.

• Schedule meetings, interviews, and maintain Lotus Notes calendars for (2) Network Directors.

• Serve as Office Manager responsible for supply orders, fundraising events, and the daily operations of the Central Billing Office.

2005-2007

Operations Assistant – Assistant to Director of Cash Applications and Decision Support; assisting in the daily operations of Cash Posting, HBOC/PCON, and Reimbursement/Refund Departments, as well as supporting the Supervisors of those departments and the Decision Support Manager.

 Create and maintain spreadsheets and charts, distribute meeting agendas and minutes, enter project and RFA data into Access databases, and prepare miscellaneous correspondence.

 Schedule meetings, interviews, Webinars, conference calls, and maintain Lotus Notes calendars for (1) Director, (3) Supervisors, and (1) Manager.

 Assist office personnel with various computer hardware and software issues; including teaching Excel classes.

 Assist in the daily operations of (3) departments while working under limited supervision.

Bi-State Fire Protection Corporation St. Charles, MO 2000-2005

Administrative Assistant – Assistant to Design Manager and Superintendent as well as assisting in the daily operations of Accounting and Payroll departments, and supervising office Receptionist.

 Create various spreadsheets and charts; take meeting minutes, schedule inspections/meetings, and type correspondence for design department and Field Superintendent.

 Assisting Payroll Department by processing weekly timesheets and verifying vacation hours.

 Balance monthly Accounts Payable bank statements, calculate monthly Borrowing Base Certificates, and track monthly expenditures for various General Ledger accounts.

 Recruit both office personnel and design staff.

 Recruit, train and supervise office receptionist.

 Streamlined retrieval of closed job files and blueprints by converting all paper files into a computerized database.

EDUCATION

St. Charles Community College Associates Degree 2007

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